Zapiet ‑ Pickup + Delivery

Super helpful to navigate a shopify disruption and work through the solutions

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Customer service was excellent when solving issues

Very prompt and helpful. She is very clear with her instructions and the issue has been rectified within one hour. - Thank you, Klaudia

Hi Zapiet Team, I hope you're doing well. I would like to kindly request that you waive the charge for my subscription. I wasn't able to use the app during this billing period, but I was still charged. I'm currently setting up my Shopify store and plan to start using Zapiet in the next few weeks. I genuinely intend to become an active customer once everything is ready. As I haven't used the ap...

Absolutely fantastic, this app does exactly what i need and is super clean, non clunky and gives my users a way better experience at checkout. As far as i can tell, there is no workaround to bypass the date picker like some apps have which is also great. Solves a lot of my problems and although i had a slight issue setting it up, the team were awesome and helped solve my issue incredibly fast.

Support was super helpful and fast. The AI agent did it's best, but then a real human came on and found the root cause of our issue.

After a lot of problems, support sorted me out quickly and efficiently. Works well

Genesis got to the root of the problem fairly quickly and was able to explain what the issue was and how to avoid further problems. I double checked and everything was corrected. Thank you so much for your help!

Amazing support! He could understand the issue easily and in a few minutes came back with it solved.

Genesis was a wonderful help today and corrected our problem quickly Thank you!!

We needed help troubleshooting several complex issues with Zapiet's integration with our existing product line up and fulfillment operations and Zapiet's support team provided exceptional support. I want to call out Stephane specifically who went above and beyond, helping us resolve our problems no matter the complexity. He was patient in understanding what exactly we needed and exceptional with...

Both Sandy and Pavlo were super helpful and actually did all the backend fixes for me which made my life so much easier. Thanks guys, really appreciate it.

Veronica was fast and furious when it came to troubleshooting our errors on Shopify, 10/10 would recommend

Jessica was super helpful, patient and kind; she was able to help me with an issue I had regarding my store pick up option. I highly recommend using Zapiet, as their customer service team makes troubleshooting a seamless process. 10/10 :)

Support was great and my issue was resolved in a timely manner

Spoke with a support rep (Stephane) to figure out how to add a feature to my store, and not only did he help with my concern, but he fixed another error I wasn't aware of. Very helpful and quick!

Muy buena atención al cliente de Jessica, muy amable y muy resolutiva.

The team is so helpful and provides an instant response.