Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

by Argonautic Labs · Launched: April 2019 · Free plan available.

5.0 (499) on Shopify Used by 3,029 Shopify stores Built for Shopify

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Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

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About Zigpoll Customer Surveys

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. Advanced post-purchase surveys that get quality responses. No coding required. Customize and translate every detail. Localize for multiple languages. Abandoned checkout campaigns. Uncover common pain points and recover carts. Connect survey responses to your Shopify customer and order dashboards. Compatible with Shopify's Order Status and Thank You Page Checkout Extensions Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Argonautic Labs
Category: Marketing & conversion
Pricing: Free plan available
Launched: April 2019
Rating: 5.0 (499) on Shopify

Key features

100 responses / mo
Weekly AI Insights
Unlimited surveys
Multi-language
Export Survey Data

Integrations with:

ActiveCampaign, Checkout, Checkout Extensions, Customer accounts, Google Analytics, Gorgias, Klaviyo, Mailchimp, Shopify Flow

4 plans · starts free

Lite

Free

Standard

$39/month

Advanced

$129/month

Ultimate

$259/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 95 Shopify App Store reviews

Use the arrows to read individual reviews

Absolutely fantastic survey platform. Very responsive support team too. My only qualm was the way pricing is structured - per response and not per survey, which can add up quite quickly for longer surveys. Aside from that, 5/5.

— INB4

Best App for collecting zero party data. Everything you can think of they have it. also the founder Jason is chill guy. highly recommend this app if you run beauty, health, supplement brands.

— LivingCore

Extremely helpful support and very straightforward to use

— Archies Footwear | EU

It's a fantastic app. It's a steady part of the apps I'm using and I am intending to keep using it. Five out of five stars, would highly recommend if you need data on your customers.

— DOJO DOLLS

The best survey app and the most helpful support! We have been using the app mainly for our post purchase NPS survey for a few years now. After moving to another customer service platform that didn't have a very robust native CSAT survey capabilities, we have started into different options. ZigPoll support built the integration for us in just 2 days! Highly recommend!

— Imperia Caviar

Zigpoll helps us easily collect feedback from our customers. The survey builder is flexible, easy to use, and the insights help us better understand our customers and improve their experience. The support team has also been responsive and helpful whenever we've had questions or needed assistance.

— HIKE Footwear

great app and customer service plus is very easy to use once integrated into claude especially and if any issues customer service answer within 24 hours and even fix it for you

— Reborn furniture

This app has exactly what my company needed for a post-purchase questionnaire. There was functionality I needed, so I contacted support and they were able to add it in under a week. Great customer service and great app.

— TearRestore

great survey app

— Pact

empty

— Luchetti

Excellent customer support!

— Riders Arena

Very easy to set up and provides great insights. Would definitely recommend it!

— My Minerals

The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.

— Redmond Life

Great App, easy to use, awesome support!!

— Aleo

Simply fantastic plugin. Truly great experience and easy to use. Great customer service

— 3graine

Great app. Tons of flexibility. Excellent and prompt tech support. Works well with Shopify.

— wayward.biz

Jason has been super helpful getting it all setup and helps with any questions i have

— Dermatic

Best App & Customer Service Ever!

— Holie Living | Detox Your Home

Incredibly user friendly UI. Has anything you need when it comes to customer surveys. Super easy to implement. Best app if you need to implement customer surveys. 5/5 stars any day.

— Celvara