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Affiniv Net Promoter Score NPS
Net Promoter Score (NPS) survey to collect customer feedback
by Affiniv · Launched: December 2021 · Free plan available.
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About Affiniv Net Promoter Score NPS
Affiniv is a NPS survey and analytics app that helps brands increase customer retention.Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders.Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience. Create branded NPS surveys in minutes. Add follow-up questions & branching logic Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc. Increase response rates by automating survey triggers and reminders. Get deep actionable insights from AI-powered analytics dashboard. Integrate with CRM and tech stack for post-response workflows. No coding needed. Show more Show less
Last verified: July 20, 2026 · Fresh
App details
- Developer
- Affiniv
- Category
- Store management
- Pricing
- Free plan available
- Launched
- December 2021
- Rating
- 5.0 (7) on Shopify
Key features
- Up to 100 orders
- Email embedded-survey
- WhatsApp, SMS surveys
- Thank You, Orders page surveys
- Automated triggers & reminders
Checkout, Customer accounts, Freshdesk, Google Sheets, Gorgias, Klaviyo, Shopify Flow, Slack, Zendesk
4 plans · starts free · 7-day free trial
Free Plan
Free
Starter Plan
$25/month
Growth Plan
$99/month
Advanced Plan
$199/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
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