Aftercare

Deploy open-ended post-purchase surveys for detailed insights.

by Aftercare · Launched: July 2024 · Free plan available.

5.0 (3) on Shopify Built for Shopify

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Run AI-powered post-purchase surveys. Ask open-ended questions & track feedback, attribution, & NPS.

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About Aftercare

Go beyond the traditional multiple-choice surveys with Aftercare. We use the latest AI technology to let you ask open-ended questions to get as close to the “voice of the customer” as possible. Dig deep into customer feedback by asking smart follow-up questions in real time. And get instant AI analysis of customers’ responses to track common themes, customer sentiment, attribution and NPS. All with a seamless integration into your Shopify store. Post-purchase surveys (PPS) that ask open-ended questions Survey builder configureable to ask intelligent follow-up questions in real-time Analyze responses to track customer sentiment, attribution, common themes, & NPS Ability to offer a discount code at the end of a survey Compatible with Shopify's Order Status & Thank You Page Checkout Extensions Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: Aftercare
Category: Store management
Pricing: Free plan available
Launched: July 2024
Rating: 5.0 (3) on Shopify

Key features

Run AI-powered post-purchase surveys
Ask open-ended questions & track feedback, attribution, & NPS

Integrations with:

Customer accounts

1 plan · starts free · 30-day free trial

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 3 Shopify App Store reviews

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the Aftercare post purchase survey is awesome for customer research and marketing attribution! The team is very responsive and build new features super quickly. The platform is also easy to use. I'd definitely recommend for any brand looking to level up their analytics and zero party data collection!

— PÜRE

I absolutely recommend this app to other ecom brand owners. We're building our brand from scratch and it's extremely important to gather as much data as possible to really pinpoint why someone is purchasing our product. I love the fact that it's right after checkout, most people are in a good mood so they don't really mind taking 2 minutes to answer the survey vs when we send it to their inbox...

— Strps.