Aide: Agentic AI for CX

Agentic AI customer experiences for growing brands

by Aide Support Inc. · Launched: February 2024

5.0 (2) on Shopify

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Aide is the agentic AI CX partner for brands that want to turn support into a growth engine

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About Aide: Agentic AI for CX

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data. Data-based AI drafts for team members in conversations, trained on your brand Compliant AI Agent that resolves WISMO and address changes and more end-to-end Aide gets smarter the longer you use it. Every interaction refines the AI Triage every message and set strategy per topic: draft or use full agentic AI Backlog processing: clear backlogs during peak sales and seasonal surges Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: Aide Support Inc.
Category: Store management
Pricing: Paid
Launched: February 2024
Rating: 5.0 (2) on Shopify

Key features

Inbound AI Triage
Agentic AI automation
Team copilot
Standard integrations
Everything in Growth plus

Integrations with:

CRM, Custom APIs, Front, Gorgias, Salesforce, Zendesk

3 plans · 30-day free trial

Growth

$3,600/month

Scale

$9,600/month

Operations

$18,000/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

— Patchstore24

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

— Wicked Clothes

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