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Amity: AI Customer Support
AI customer support, sales and marketing with customer memory
by OT Software Group, Inc. · Launched: May 2026 · Free plan available.
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About Amity: AI Customer Support
Amity provides AI customer support, a shared inbox and customer relationship intelligence for Shopify. Manage Gmail, Instagram, WhatsApp and more in one place. Draft or auto-send personalized replies using customer memory, Shopify orders, past conversations and preferences. Amity also suggests follow-ups, sends personalized marketing, powers abandoned cart recovery with voice agents, and shows every customer journey with session replays & analytics.
Last verified: September 24, 2026 · Fresh
App details
- Developer
- OT Software Group, Inc.
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- 100 AI Conversations
- 10 AI Voice Calls
- 1 Connected Channel
- 1,000 Session Replays
- 100 Web Chats
Gmail Instagram Klaviyo WhatsApp
4 plans · starts free · 7-day free trial
Free
Free
Plus
$49/month
Pro
$199/month
Max
$549/month
Plans and prices as listed on the Shopify App Store.
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