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Simple Chat: AI helpdesk
AI chatbot, live chat & email helpdesk for customer service
by SA Inc. · Launched: December 2025
Used by 1 Shopify stores
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About Simple Chat: AI helpdesk
Simple Chat is an AI helpdesk for customer support. The AI chatbot answers live chat and email from your products, orders, policies, and FAQs. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues. Your team sees each conversation in one inbox in your store admin and can take over at any time. The app also sends back-in-stock alerts, manages product subscriptions, and drafts chargeback responses. Set it up in plain text, with no code.
Last verified: November 7, 2026 · Fresh
App details
- Developer
- SA Inc.
- Category
- Store management
- Pricing
- Paid
- Launched
- December 2025
- Rating
- 0.0 (1) on Shopify
Key features
- Higher AI resolution rate
- Faster reponse times
- Staff admin agent
- AI Support: Answers shoppers 24/7
- Embedded App: Lives in your admin
Checkout Customer accounts Email ShipHero Shopify Admin Shopify Flow Slack
2 plans
Premium
Standard
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 2
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