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Audien ‑ Ali & Product Reviews

Build trust with high quality product reviews

by Audien.ai · Launched: August 2023 · Free plan available.

4.6 (104) on Shopify Used by 865 Shopify stores

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About Audien ‑ Ali & Product Reviews

Boost your online sales with Audien, the fully customizable product review app. Collect unlimited photo and video reviews effortlessly through automated emails. Showcase eye-catching widgets and user-generated content without impacting your store’s speed. Drive traffic by displaying ratings on Google, and keep shoppers engaged with coupon incentives. Audien is a powerful alternative to apps like Loox, Judge.me, and Ali Reviews, backed by 24/7 customer support.

Last verified: October 11, 2026 · Fresh

App details

Developer
Audien.ai
Category
Marketing & conversion
Pricing
Free plan available
Launched
August 2023
Rating
4.6 (104) on Shopify

Key features

  • Show 6 reviews per product
  • 50 monthly review request emails
  • All widgets
  • Photo Reviews
  • Review importer
Integrations with:

Air: Product Reviews app & UG Judge.me Product Reviews LAI Product Reviews Ali Review Loox ‑ Product Reviews App Product Reviews Shopify Admin Shopify Flow Yotpo Product Reviews & UGC

4 plans · starts free · 7-day free trial

Starter

Free

Growth

$9/month

Advanced

$29/month

Unlimited

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 94 Shopify App Store reviews

Use the arrows to read individual reviews

Great app for collecting and displaying reviews. Easy to set up and works smoothly with my Shopify store. The reviews display looks clean and professional. Support was responsive and helpful. Highly recommend for any store owner looking to build social proof)
— FAVIX
Application Parfaite. Je recommande.
— Sublimation Store
empty
— Collection MAM
This really works good and easy to access without any long process
— Antrah
Me sorprendió lo completo que está el ebook. Tiene recetas, consejos, lista de compras y todo organizado por días. Ideal para quienes recién empiezan con la alimentación keto.
— Sabor y Salud Recetas
Excellent app great customer service. Recommended
— Pinsstripe
good service
— Cookli
good
— SQIQY
Muy buen producto. Estoy feliz !
— La tienda de emprendedores
Nice and very supportive Team
— Go Get Cart
Amazing app everyone should use it because it helps you scale very easily!
— BreeziCool
please add this code: /*scrollbar bei Produktbewertung*/ .reviews-content { overflow-y: auto !important; } it doesn't work in custom-css...
— Pure Harmony Internetstore
Basic functionality not working for several months! "Support" not answering, writing generous msg and going offline! Its an insult how they treat the paying customers! No functionality, a lot of bugs and very very bad support! Again its not possible to publish reviews! Already reported this error several months ago! They told me to take care, but nothing happens and now I have to wait again severa...
— doyos
Avis modifié le 02/09/2025 : "L'application ne fonctionne plus, pas de moyen de l'ouvrir... J'aimerais bien que le SAV me contacte parce que j'ai perdu tous mes avis :O" Je recois bien les avis, mais impossible d'envoyer de mails de demandes a mes clients. Impossible egalement de prendre un forfait pour beneficier de plus d'avis et d'option. Aucune réponse du SAV. Je vais changer d'application!...
— L'aiguille de Sha
Plus de 3 jours que l'applications ne fonctionne plus sur mon site. J'ai laissé plusieurs messages dans le chat j'attends toujours une réponse. Je suis vraiment très déçu.
— UnBrunBarbu
I regret ever installing the Audien Reviews app. First off, their customer support is absolutely terrible. I reached out multiple times regarding issues, and all I got were generic responses that didn’t solve anything. It’s as if they don’t care once you’ve installed the app. To make things worse, their app creates serious issues in Google Search Console, particularly with ratings and reviews. Af...
— Singhal Mart
Hi Andy! I have not had any response after numerous attempts and Shopify support has also contacted you. YOUR APP RUINED MY 3 STORES!!!! SO HERE IS YOUR REVIEW FOR YOUR APP!!!! After spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by your app, in which you did reply on one of my stores and denied it. While working on my main store this is what th...
— Bon Bon Bird Toys
I would give zero if i could! This app will ruin yuour store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme. From Shopify support. Here is what they said, Vikki here, from Shopify's Theme Support. Angelica reached out to us about your conversation with them. I've taken a look at the issue you're having with a Broken HTML error showing in your Monk theme. Monk theme 'Broke...
— True Colour Beauty
I GAVE YOU DAYS TO RESPOND & GET ME A CSV FILE OF MY REVIEWS & NO RESPONSE. SO, HERES MY REVIEW OF WHAT YOUR APP DID TO ALL 3 OF MY STORES WITH PROOF! HAVE A GREAT DAY! I would give zero if i could! This app will ruin your store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme. From Shopify support. Here is what they said, Vikki here, from Shopify's Theme Support. Angelica reac...
— Oliver & Company Montessori Toys
Great app! I like the minimalistic design and how it blends
— WoofyBloom

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