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Ava AI ‑ AI Phone Agents

24/7 AI agent that answers calls and recovers abandoned carts

by Ava AI Nexus LLC · Launched: September 2025

5.0 (5) on Shopify
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Ava is a 24/7 AI phone agent for Shopify stores. It answers support calls, looks up and edits orders, and calls shoppers to recover abandoned carts.

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About Ava AI ‑ AI Phone Agents

Transform your store's customer service. After install, you get a dedicated number and Ava syncs products, orders, and policies. On inbound calls, Ava answers product and policy questions, looks up orders, texts tracking numbers & can process refunds while the shopper is on the line. Calls are recorded and transcribed. On outbound, Ava calls shoppers who abandon checkout, answers objections, and can text the checkout link mid-call. Train Ava from docs, pasted text, catalog scan, or URL crawl.

Last verified: September 25, 2026 · Fresh

App details

Developer
Ava AI Nexus LLC
Category
Store management
Pricing
Paid
Launched
September 2025
Rating
5.0 (5) on Shopify

Key features

  • 24/7 inbound AI receptionist
  • 100 call minutes included monthly
  • SMS integration
  • Call recordings & transcripts
  • Dedicated business phone number
Integrations with:

Klaviyo Omnisend Shopify Admin Shopify Flow

3 plans · 7-day free trial

Support

$29/month

Recover

$99/month

Scale

$499/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 8 Shopify App Store reviews

Use the arrows to read individual reviews

Been using Ava for about 2 months now and the ROI has been fantastic, no longer needed any of my support team to worry about calls from customers since this took over. Also love seeing the transcripts from calls as it helped me tweak my FAQ section on my product page to handle certain objections I never saw before. Call logs have helped too with coming up with new ad angles too, just had a new...
— Coreva Labs USA
Great app. Always improving their service. CS team is very helpful!
— WATCH CONNECTION [INACTIVE 2]
Very helpful app to have, highly recommend!
— Sartocchi
Been using this for a couple of weeks now it definitely handles a lot of my customer inquiries for me and it does sound realistic and I’m very happy with it and for only 29 bucks a month. It’s 100% worth it for my company and it helps to make my brand look very legit and big online!! Thank you!!! Also the founder replies to the support chats so it’s very intimate!
— MILFSRACK
Honestly insane the insights I've gotten from my customers since installing this, had some questions that I never considered in my own market research. Can honestly say this has helped me improve both my ads and product pages thanks to that, plus, their has been a bit of a lift in cvr just having a phone number option for support. Still a few features I'd like to have like a summary of these quest...
— Velori
Didn’t think customers would use it but they are and we’re discovering new questions, concerns, and it has helped our entire customer support ecosystem more efficient! We also just love having a 24/7 phone number shown on our website makes us look huge!
— Nectr.Energy
Really good with handling customer support. Some customers seem angry when they first come on call, but ava seems so solve any issue pretty smoothly. This has defo helped me reduce my chargeback rate and overall improved my brand image. Very impressed.
— BreatheFree
Lol no access to customize. Tried contacting customer support. Never got an answer. At all. Would really hate for my customers to have this problem. No thank you!
— ABSINTHE-SOCIETY

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