Ava AI ‑ AI Phone Agents

24/7 AI agent: handle calls, manage orders, delight buyers

by Ava AI Nexus LLC · Launched: September 2025

4.7 (6) on Shopify

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AI-powered phone support that answers customer calls, edits orders, and reduces email tickets.

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About Ava AI ‑ AI Phone Agents

Transform your customer service with AI-powered phone support. Instantly get a dedicated number where an AI agent answers multiple calls at once, provides real-time order updates, and edits orders live over the phone. Customize responses so the AI speaks in your brand’s voice, answers product and company questions, and resolves issues — cutting down on support emails and boosting customer satisfaction. Handle multiple calls at once with instant, AI-driven phone customer support. Edit and update orders live over the phone done completely done by AI agents. Customize AI responses to match your brand voice and product knowledge. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: Ava AI Nexus LLC
Category: Marketing & conversion
Pricing: Paid
Launched: September 2025
Rating: 4.7 (6) on Shopify

Key features

AI-powered phone support that answers customer calls, edits orders, and reduces email tickets

Integrations with:

Shopify Admin

1 plan · 7-day free trial

AVA Pro

$29/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 7 Shopify App Store reviews

Use the arrows to read individual reviews

Great app. Always improving their service. CS team is very helpful!

— WATCH CONNECTION [INACTIVE 2]

Very helpful app to have, highly recommend!

— Sartocchi

Been using this for a couple of weeks now it definitely handles a lot of my customer inquiries for me and it does sound realistic and I’m very happy with it and for only 29 bucks a month. It’s 100% worth it for my company and it helps to make my brand look very legit and big online!! Thank you!!! Also the founder replies to the support chats so it’s very intimate!

— MILFSRACK

Honestly insane the insights I've gotten from my customers since installing this, had some questions that I never considered in my own market research. Can honestly say this has helped me improve both my ads and product pages thanks to that, plus, their has been a bit of a lift in cvr just having a phone number option for support. Still a few features I'd like to have like a summary of these quest...

— Velori

Didn’t think customers would use it but they are and we’re discovering new questions, concerns, and it has helped our entire customer support ecosystem more efficient! We also just love having a 24/7 phone number shown on our website makes us look huge!

— Nectr.Energy

Really good with handling customer support. Some customers seem angry when they first come on call, but ava seems so solve any issue pretty smoothly. This has defo helped me reduce my chargeback rate and overall improved my brand image. Very impressed.

— BreatheFree

Lol no access to customize. Tried contacting customer support. Never got an answer. At all. Would really hate for my customers to have this problem. No thank you!

— ABSINTHE-SOCIETY

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