BIK Instagram, Whatsapp, Email

Deploy AI on Instagram, WhatsApp, Email & SMS to boost...

by Manifest AI · Launched: May 2023 · Free plan available.

4.8 (124) on Shopify Used by 658 Shopify stores

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About BIK Instagram, Whatsapp, Email

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers.With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases.1. Build your own journey, resulting into higher Abandoned recovery rates.2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows. Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS Advanced Chatbot & Journeys - Whatsapp & Instagram. Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email Instagram AI - Comment to DM, End to End purchase on Instagram Gamification - Spin the Wheel, Back in stock, Price Drop notifiers. Show more Show less

Last verified: July 22, 2026 · Fresh

App details

Developer: Manifest AI
Category: Marketing & conversion
Pricing: Free plan available
Launched: May 2023
Rating: 4.8 (124) on Shopify

Key features

Unify your marketing & Support on Whatsapp, Email, Instagram & SMS

Integrations with:

Checkout, Instagram, Whatsapp, judgeme, manifest, razorpay

1 plan · starts free · 15-day free trial

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 96 Shopify App Store reviews

Use the arrows to read individual reviews

Great team, great app. Overall excellent product and team to work with!

— Veda Essentials

Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.

— Stoga

The team is very helpful and Monisha & Vidushi are readily available for the help.

— Style Island

empty

— MARS Cosmetics

The Platform is really good even the support is quick and efficient.

— Aroka

great app for whatsapp marketing. supportive team. must have.

— Franklord Watches

Nice app and support from Nishant from BIK team, improved our email and whatsapp marketing efficiency. Also improved domain reputation for our email domain.

— Aachho

Outstanding email marketing platform! We've seen great results thanks to their reliable email delivery — campaigns go out on time and consistently land in inboxes. The contact sync is seamless, saving us hours by keeping our lists updated automatically across platforms. The interface is user-friendly, the tools are powerful, and the analytics give us exactly what we need to track performance. It's...

— French Crown

We’ve been using BIK for more than a year now and it’s been a great experience. The platform is very easy to use and makes our daily work so much smoother. It connects well with Shopify and across WhatsApp, Instagram, and email. The support team is always quick, efficient, and super helpful.

— Atmosphere Wellness

The Bik customer service has been great and resolution time also has been pretty quick. Their service offerings is satisfactory and fulfils our requirements for a retention marketing platform. Overall, our experience with Bik has been good.

— Annasimona Kids

It has been a great experience with this platform so far. The features that we get here have made it very easy to track, analyze the message flow and reach out to various segments of customers. The team has also been very supportive. The overall customer journey has made the customer experience better, and the automated flow has made it so easy to resolve customer queries more easily and faster.

— guppymoms

We really appreciate the BIK team’s consistent support and responsiveness. Your clarity in communication and proactive approach have made our collaboration very smooth. It’s been great working with such a reliable and helpful team. thank you for always making things easier for us

— Make Your Own Perfume

Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer...

— Nutrispray

Extremely disappointing experience with Bik Marketing. They have no transparency in their processes and a very poor customer relationship management team. The moment a problem arises, they completely wash their hands off the situation instead of taking responsibility. As a customer, you’re left stranded with no support. I would strongly advise others to be cautious before relying on them.

— Name Strings

The whatsapp failure rate seems higher on BiK than other apps, and the campaigns were not set up properly, it kept failing. While the idea of having all modes together is useful like whatsapp, email and Instagram — my experience was not good with BiK.

— Dearist

Bad. No way to test or buy without talking to support. It should be removed from the Shopify store.

— GX Digital

Great experience so far. It has helped us level up our business. Big thanks to Mr.Vedavyas for his constant support.

— MUCH LOVE STORE

Our experience with BIK.AI has been wonderful, especially considering its workflow builder, team & agent configuration, analytics & export functions, and the AI-powered agentic chatbot. The team has been incredibly supportive with guidance, design, and the development of complex flows, as well as feature upgrades. The AI chatbot, deployed across Instagram, WhatsApp, and integrated with Manifest on...

— Ace Blend