Skip to content
MerchantPick
BIK Instagram, Whatsapp, Email icon

BIK Instagram, Whatsapp, Email

Deploy AI on Instagram, WhatsApp, Email & SMS to boost...

by Manifest AI · Launched: May 2023 · Free plan available.

4.8 (139) on Shopify Used by 674 Shopify stores +13 installs · 30 days

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Whatsapp, Email, SMS, Instagram marketing, automation, helpdesk for Shopify brands under 1 single app. Get started today @ 14 days free trial

Get it on Shopify →

About BIK Instagram, Whatsapp, Email

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.

Last verified: October 22, 2026 · Fresh

App details

Developer
Manifest AI
Category
Marketing & conversion
Pricing
Free plan available
Launched
May 2023
Rating
4.8 (139) on Shopify

Key features

  • Whatsapp, Email, SMS, Instagram marketing, automation, helpdesk for Shopify brands under 1 single app
  • Get started today @ 14 days free trial
Integrations with:

Checkout Instagram Whatsapp judgeme manifest razorpay

1 plan · starts free · 15-day free trial

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 106 Shopify App Store reviews

Use the arrows to read individual reviews

Team is very responsive and collaborates well while working through any issues or hang-ups with install and getting launched. They are responsive and respond to questions and any needed maintenance or modifications.
— Juice Beauty
empty
— Lifelong Online
We’ve had a great experience with BIK as a platform. The journey builder is intuitive and makes it easy to create and optimize customer journeys across different use cases. We’ve also been able to build custom solutions using external APIs and other integrations, which has added a lot of flexibility. Overall, BIK is a powerful and easy-to-use platform, backed by a responsive support team.
— Sleepyhead
We’ve been using BIK for more than 3 years now, and it has been a great platform for managing our day-to-day customer interactions. A few things I really appreciate: • The chat interface is smooth and easy to manage, irrespective of the communication channel. • The support team is dedicated, quick to respond, and always helpful whenever we have a requirement or face an unexpected issue. • Crea...
— Zishta
BIK has been extremely helpful in Customer engagements. The integration was seamless and provided an excellent experience to us and to the customers. The Analytics sections also provide a detailed insights and visibility into what's working and what's not working. It has also helped our agents to be more organized and reduced FRT & AHT.
— LEGO MyBrickhouse
Vidushi was a good onboarding manager, she ensured all flows were configured well. However tickets post onboarding take a lot of follow-up for resolution. Otherwise the tool is useful.
— Love Depot
BIK is a good platform for marketing campaigns, CRM automation, and customer Support. The automation capabilities have helped us streamline our retention efforts, and the support team has been responsive and helpful whenever needed. There is still room for improvement in areas such as reporting, analytics, and the turnaround time for feature requests and enhancements. Overall, it is a strong plat...
— MARS Cosmetics
BIK is a good platform for marketing campaigns, CRM automation, and customer Support. The automation capabilities have helped us streamline our retention efforts, and the support team has been responsive and helpful whenever needed. There is still room for improvement in areas such as reporting, analytics, and the turnaround time for feature requests and enhancements. Overall, it is a strong plat...
— MARS Cosmetics
The platform has been efficient to solve for our prelimiary requirements and the team has also been helpful in accomodating requests and answering queries. Even if direct solutions to some aren't available, a workaround is proposed. Especially when it comes to WhatsApp marketing, it has given us room to experiment.
— wearetto
Extremely unprofessional and fraudulent. They unboarded us, charged us 3 months' platform fees, and later denied services. The migration was also done, and they went back on their word and a signed contract. Their sales team, finance team and management are not on the same page. They will promise you a lot of things and later won't fulfil the promise. Don't recommend to anyone!! Beware and sta...
— Talk To Crystals
Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer...
— Nutrispray
Extremely disappointing experience with Bik Marketing. They have no transparency in their processes and a very poor customer relationship management team. The moment a problem arises, they completely wash their hands off the situation instead of taking responsibility. As a customer, you’re left stranded with no support. I would strongly advise others to be cautious before relying on them.
— Name Strings
The whatsapp failure rate seems higher on BiK than other apps, and the campaigns were not set up properly, it kept failing. While the idea of having all modes together is useful like whatsapp, email and Instagram — my experience was not good with BiK.
— Dearist
Bad. No way to test or buy without talking to support. It should be removed from the Shopify store.
— GX Digital
BIK delivers where it matters! WhatsApp broadcasts with their features have made our campaigns more efficient. The event-level data gives us real visibility into what's working and what's not. The helpdesk is clean, easy to operate, and the AI layer handles routine queries without needing manual intervention. Team support has been consistently quick and communicative. No unnecessary escalations...
— IFFCO Urban Gardens
Great team, great app. Overall excellent product and team to work with!
— Veda Essentials
Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.
— Stoga
The team is very helpful and Monisha & Vidushi are readily available for the help.
— Style Island
great app for whatsapp marketing. supportive team. must have.
— Franklord Watches
The Platform is really good even the support is quick and efficient.
— Aroka

Overview 1 / 20

You might also like

Alternatives to BIK Instagram, Whatsapp, Email →

Are you an app developer?

Get your app in front of the merchants browsing this directory.

Explore the developer pages