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BIK Instagram, Whatsapp, Email icon

BIK Instagram, Whatsapp, Email

Deploy AI on Instagram, WhatsApp, Email & SMS to boost...

by Manifest AI · Launched: May 2023 · Free plan available.

4.8 (125) on Shopify Used by 669 Shopify stores +13 installs · 30 days

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Whatsapp, Email, SMS, Instagram marketing, automation, helpdesk for Shopify brands under 1 single app. Get started today @ 14 days free trial

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About BIK Instagram, Whatsapp, Email

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.

Last verified: August 12, 2026 · Fresh

App details

Developer
Manifest AI
Category
Marketing & conversion
Pricing
Free plan available
Launched
May 2023
Rating
4.8 (125) on Shopify

Key features

  • Whatsapp, Email, SMS, Instagram marketing, automation, helpdesk for Shopify brands under 1 single app
  • Get started today @ 14 days free trial
Integrations with:

Checkout Instagram Whatsapp judgeme manifest razorpay

1 plan · starts free · 15-day free trial

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 101 Shopify App Store reviews

Use the arrows to read individual reviews

Vidushi was a good onboarding manager, she ensured all flows were configured well. However tickets post onboarding take a lot of follow-up for resolution. Otherwise the tool is useful.
— Love Depot
BIK is a good platform for marketing campaigns, CRM automation, and customer Support. The automation capabilities have helped us streamline our retention efforts, and the support team has been responsive and helpful whenever needed. There is still room for improvement in areas such as reporting, analytics, and the turnaround time for feature requests and enhancements. Overall, it is a strong plat...
— MARS Cosmetics
BIK is a good platform for marketing campaigns, CRM automation, and customer Support. The automation capabilities have helped us streamline our retention efforts, and the support team has been responsive and helpful whenever needed. There is still room for improvement in areas such as reporting, analytics, and the turnaround time for feature requests and enhancements. Overall, it is a strong plat...
— MARS Cosmetics
The platform has been efficient to solve for our prelimiary requirements and the team has also been helpful in accomodating requests and answering queries. Even if direct solutions to some aren't available, a workaround is proposed. Especially when it comes to WhatsApp marketing, it has given us room to experiment.
— wearetto
BIK delivers where it matters! WhatsApp broadcasts with their features have made our campaigns more efficient. The event-level data gives us real visibility into what's working and what's not. The helpdesk is clean, easy to operate, and the AI layer handles routine queries without needing manual intervention. Team support has been consistently quick and communicative. No unnecessary escalations...
— IFFCO Urban Gardens
Great team, great app. Overall excellent product and team to work with!
— Veda Essentials
Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.
— Stoga
The team is very helpful and Monisha & Vidushi are readily available for the help.
— Style Island
great app for whatsapp marketing. supportive team. must have.
— Franklord Watches
The Platform is really good even the support is quick and efficient.
— Aroka
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— MARS Cosmetics
Nice app and support from Nishant from BIK team, improved our email and whatsapp marketing efficiency. Also improved domain reputation for our email domain.
— Aachho
Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer...
— Nutrispray
Extremely disappointing experience with Bik Marketing. They have no transparency in their processes and a very poor customer relationship management team. The moment a problem arises, they completely wash their hands off the situation instead of taking responsibility. As a customer, you’re left stranded with no support. I would strongly advise others to be cautious before relying on them.
— Name Strings
The whatsapp failure rate seems higher on BiK than other apps, and the campaigns were not set up properly, it kept failing. While the idea of having all modes together is useful like whatsapp, email and Instagram — my experience was not good with BiK.
— Dearist
Bad. No way to test or buy without talking to support. It should be removed from the Shopify store.
— GX Digital
Outstanding email marketing platform! We've seen great results thanks to their reliable email delivery — campaigns go out on time and consistently land in inboxes. The contact sync is seamless, saving us hours by keeping our lists updated automatically across platforms. The interface is user-friendly, the tools are powerful, and the analytics give us exactly what we need to track performance. It's...
— French Crown
We’ve been using BIK for more than a year now and it’s been a great experience. The platform is very easy to use and makes our daily work so much smoother. It connects well with Shopify and across WhatsApp, Instagram, and email. The support team is always quick, efficient, and super helpful.
— Atmosphere Wellness
The Bik customer service has been great and resolution time also has been pretty quick. Their service offerings is satisfactory and fulfils our requirements for a retention marketing platform. Overall, our experience with Bik has been good.
— Annasimona Kids
We really appreciate the BIK team’s consistent support and responsiveness. Your clarity in communication and proactive approach have made our collaboration very smooth. It’s been great working with such a reliable and helpful team. thank you for always making things easier for us
— Make Your Own Perfume

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