Botwala

AI shopping assistant with shared inbox and cart support

by Botwala · Launched: July 2026 · Free plan available.

5.0 (2) on Shopify

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Manage customer conversations in one inbox. Reply faster with AI and team handoff.

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About Botwala

Botwala gives Shopify merchants a shared inbox for customer conversations, combining AI-assisted replies, product guidance, cart support, and human handoff when a team member needs to take over. It helps stores answer common questions faster, assist shoppers during the buying process, and keep support organized in one place. Shared inbox for customer conversations AI-assisted replies for common support questions Human handoff for conversations that need your team AI agent can help customers add products to cart

Last verified: July 22, 2026 · Fresh

App details

Developer: Botwala
Category: Store management
Pricing: Free plan available
Launched: July 2026
Rating: 5.0 (2) on Shopify

Key features

Manage customer conversations in one inbox
Reply faster with AI and team handoff

Integrations with:

Shopify Admin

4 plans · starts free

FREE

Free

Starter

$29/month

Pro

$49/month

Business

$129/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Excelente, funciona perfecto!! Ayuda a que los clientes tengan una mejor experiencia en nuestra página y eso genera mayor conversión.

— Thea Life

Excelente aplicación. Probamos varias opciones y Botwala fue la que mejor entendió nuestros productos y respondió de forma natural a las consultas de los clientes. La configuración fue rápida, el soporte ha sido muy bueno y realmente aporta valor a la tienda. Totalmente recomendada para cualquier ecommerce en Shopify.

— RUPHA CHILE

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