Shopify Inbox
An AI sales associate for your online store
Botwala
AI shopping assistant with shared inbox and cart support
by Botwala · Launched: July 2026 · Free plan available.
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About Botwala
Botwala gives Shopify merchants a shared inbox for customer conversations, combining AI-assisted replies, product guidance, cart support, and human handoff when a team member needs to take over. It helps stores answer common questions faster, assist shoppers during the buying process, and keep support organized in one place.
Last verified: September 5, 2026 · Fresh
App details
- Developer
- Botwala
- Category
- Store management
- Pricing
- Free plan available
- Launched
- July 2026
- Rating
- 5.0 (3) on Shopify
Key features
- Manage customer conversations in one inbox
- Reply faster with AI and team handoff
Shopify Admin
4 plans · starts free
FREE
Free
Starter
$29/month
Pro
$49/month
Business
$129/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 3
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