Candidly ‑ Customer Feedback

Post Purchase Customer Survey

by Yellow Robot · Launched: May 2022 · Free plan available.

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Post Purchase Customer Survey

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About Candidly ‑ Customer Feedback

Improve your online store by measuring customer satisfactionIf you own or manage an online store, you know how important it is to keep your customers happy. Not only do satisfied customers spend more money and are more likely to come back, they also help you attract new customers through word-of-mouth.But how do you know if your customers are really satisfied? Ask them.Candidly provides a quick and simple way to measure customer satisfaction. Customers can choose a score from 1 (poor) to 5 (excellent) and tap continue. The survey is optional and customer cans choose to skip the survey entirely.You’ll receive an email with each customer score along with the order number, so it’s easy to keep track of how satisfied your customers area.happy customers = more sales + repeat business Show more Show less

Last verified: July 18, 2026 · Fresh