CAREBOX Package Protection

Eliminate the costs of lost, damaged, or stolen packages

by CAREBOX INC · Launched: February 2025 · Free plan available.

5.0 (8) on Shopify Used by 40 Shopify stores Built for Shopify

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Eliminate the costs of lost, damaged, or stolen packages with Package Protection

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About CAREBOX Package Protection

With CAREBOX Package Protection, customers will be given a way to protect their package in case their package is lost, damaged or stolen. CAREBOX offers flexible and quick solutions when any issue does arise, customers will receive a refund from CAREBOX or sellers. By providing a safety net for purchases, we continuously help merchants earn customers trust and promote business growing. Please remind we are not Insurance. Promote conversion and customer satisfaction with package protection Win local customers trust and shop brand influence Provide a reliable shopping experience with comprehensive package protection Reduce support workload by eliminating shipping complaints and issues Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: CAREBOX INC
Category: Marketing & conversion
Pricing: Free plan available
Launched: February 2025
Rating: 5.0 (8) on Shopify

Key features

Eliminate the costs of lost, damaged, or stolen packages with Package Protection

Integrations with:

Checkout

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 8 Shopify App Store reviews

Use the arrows to read individual reviews

Carebox has been an absolute lifesaver for our Shopify store. It gives our customers peace of meind knowing their packages are protected, and it has significantly reduced the time we spend handling shipping disputes. The integration was seamless, and the interface is very user-friendly. Highly recommend it to any merchant looking to professionalize their post-purchase experience!

— PartyKeys Store

It significantly reduces unexpected expenses from lost or damaged packages while streamlining our logistics.

— WINDONE CA

Great app! Helps a lot,

— Yolopark

GOOD

— Ottocast ® Official Discount Store

Good for someone who is worried about the delivery problems. It really pays to you when your parcel loses.

— MYTREX USA & Global Store

it helps me a lot, decrease extra costs for package loss and damage.

— EP EXERCISE N PLAY

Great! This is new service for buyers, probably avoid package loss. Some customers have given us feedback that thefts have occurred frequently recently in the vicinity of their homes, and they would feel more at ease with the insurance.

— moprobo