Releasit COD Fee

Add OTP Verification, COD fee and partial payments at checkout

by Releasit · Launched: July 2021 · Free plan available.

4.9 (610) on Shopify Used by 1,825 Shopify stores Built for Shopify

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Add a custom fee to COD orders and hide or show Cash on Delivery at checkout based on any condition (order total, customer country, products, and more)

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About Releasit COD Fee

Releasit COD Fee lets you add Cash on Delivery fees or discounts and set conditional rules by country, product, collection, customer group, or order value. Secure COD payments with WhatsApp OTP verification before checkout to block fake orders, reduce fraud, and lower RTO/failed deliveries. Partial Pay - Accept partial, split, or deposit COD payments upfront (fixed/percentage), show paid/due balances, and track each payment by date, method, and amount. Multilingual checkout text and fast setup.

Last verified: October 31, 2026 · Aging

App details

Developer: Releasit
Category: Selling products
Pricing: Free plan available
Launched: July 2021
Rating: 4.9 (610) on Shopify

Key features

60 Cash on Delivery Orders/Month
WhatsApp OTP Verification for COD
Partial COD Payments with Upfront Amount
Add Fixed or Percentage Custom COD Fee
Hide or Show COD based on any condition

Integrations with:

Checkout Shopify Admin

3 plans · starts free · 7-day free trial

Forever Free

Free

Premium

$9.99/month

Enterprise

$29.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 91 Shopify App Store reviews

Use the arrows to read individual reviews

PERFETTO

— Missladyshop

Γρήγορη και στοχευμένη εξυπηρέτηση!

— Nadora means beautiful gift

empty

— Vitasteps

Semplice ed efficace

— ROYAL WATCH

Great and quick support 10/10

— Office Human

molto veloci ! top

— elettrovillage.it

Excellent app and outstanding customer support! The app works perfectly and is very easy to use. Everything runs smoothly and exactly as expected. What really makes the difference is the customer support: the team is extremely responsive, friendly, helpful, and always available to assist whenever needed. They respond quickly and do their best to find solutions to any questions or issues.

— Bellissima Imetec

Support team is excellent.. they help me alot to fix the issue . Immediately they assist me and they work around 1 house to find the route causes that was missing from my side in my Shopify store . Thanks you ones again

— Miraclo

Great and responsive support

— FightShop.si

“WhatsApp OTP is blocking my Shopify checkout. It sometimes appears before payment-method selection, including for customers who were already verified within the last few hours. Sometimes no OTP is delivered, preventing the customer from reaching the payment page. Persistent Verification is enabled. Also, the $5/$10 balance top-up buttons were not working, and now the app says my account has reach...

— The Cotton Code

Extremely disappointing experience. I have been dealing with multiple serious issues with the app, including problems with Cash on Delivery settings, fees not being applied correctly, payment options disappearing during checkout, and features that simply stop working without any clear explanation. What made the situation even worse was the support. Felipe’s response time was unacceptable. When y...

— labbok-athens

The Releasit COD Fee will automatically add 0.65% of the paid amount, resulting in an inconsistency in the amount I charge to the customer. The customer service was unable to resolve my issue and I was very frustrated.

— Asavue

The app could be very useful if the interface were more intuitive. Unfortunately, customer support is not particularly helpful. I spent a considerable amount of time exchanging emails with what turned out to be an AI assistant regarding an issue they were ultimately unable to resolve. After keeping me engaged in a long email thread, the final response was simply: "It can't be done." A complete w...

— Camiciamoci

Andava tutto bene fino all ultimo aggiornamento! Ora non si vedono piu le commissioni al check out, ho contattato l'assistenza e non mi hanno saputo aiutare, anzi mi hanno danneggiato! kevin ha rovinato il lavoro di tanti mesi eliminando i clienti limitati al cod!

— Cilio Lash Expert

The customer service is terrible, the app has problems when it needs to calculate VAT costs, I don't recommend it

— Fajasmyd.ec

The app is not reliable and their support is absolutely not willing to help especially Vianny. We showed them clearly with video recording that many clients are not able to complete orders with COD and the support replies back that its working for them and left it there. No intention to help figure out why it doesn't work. When my shopify developer is testing the COD it works for him but for us i...

— Sunnys UAE

Well-designed and functional app, but the customer service is disappointing. I simply asked if there was a particular feature available. After the first response from customer service, which included a video tutorial, I found that the change had already been made to my shop without my permission. After asking for everything to be put back the way it was, the main setting was not enabled, causing m...

— HAIRMED

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