Zendesk
Zendesk enables customer interactions across messaging, phone, chat, email, soci...
ChannelReply
View order info and answer messages from your helpdesk.
by ChannelReply · Launched: June 2021 · Free plan available.
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About ChannelReply
Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.
Last verified: September 5, 2026 · Fresh
App details
- Developer
- ChannelReply
- Category
- Store management
- Pricing
- Free plan available
- Launched
- June 2021
- Rating
- 5.0 (1) on Shopify
Key features
- Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support
Freshdesk Kustomer Onsite Support Re:amaze Zendesk Zoho Desk
1 plan · starts free · 14-day free trial
Free
Free
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 4
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