Charla Live Chat
Never miss a lead. Deliver the Best Support.
by Charla Live Chat · Launched: February 2023 · Free plan available.
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About Charla Live Chat
Charla is your all-in-one AI customer support app for Shopify—bringing live chat, smart AI chatbots, and full omnichannel messaging (WhatsApp, Instagram, and Messenger) into one simple inbox. Help customers instantly, automate common questions, and boost sales with 24/7 support powered by your own knowledge base and built-in help desk. Charla is easy to set up, comes with unlimited conversations, and is designed to help Shopify stores convert more while spending less time on support. Take the load off your agents with custom Chatflows and AI Chatbots. Knowledge Base and Help Desk. Every tool you need to deliver the best support. Chat on the Go with iOS/Android and Windows/macOS Apps Multi-Site Support. Have one inbox for all your different stores. OmniChannel with Instagram/Messenger and WhatsApp Integration Show more Show less
Last verified: July 16, 2026 · Fresh
App details
- Developer
- Charla Live Chat
- Category
- Store management
- Pricing
- Free plan available
- Launched
- February 2023
- Rating
- 5.0 (4) on Shopify
Key features
- Includes 1 Agent
- Includes 1 Site
- Automated Chatflows and AI Chatbots
- Unlimited Conversations
- Visitor Insights
Facebook Messenger, Javascript Client SDK, Webhooks
2 plans · starts free
Free
$12/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 20