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Chatifai

Multilingual AI chatbot with smart sales and order tracking

by Chatifai · Launched: April 2026 · Free plan available.

5.0 (29) on Shopify Used by 1 Shopify stores Built for Shopify

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About Chatifai

Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes. AI chatbot trained on your products, FAQs, and policies answers instantly Live chat with real-time agent handoff and WhatsApp, email, and call support Smart abandoned cart recovery with popup reminders and email notifications Show more Show less

Last verified: August 8, 2026 · Stale

App details

Developer
Chatifai
Category
Store management
Pricing
Free plan available
Launched
April 2026
Rating
5.0 (29) on Shopify

Key features

  • 50 AI conversations / month
  • AI answers frequently asked questions
  • Multilingual support
  • Custom branding
  • Auto sync Shopify

4 plans · starts free · 7-day free trial

Free

Free

Startup

$39/month

Growth

$149/month

Scale

$239/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 78 Shopify App Store reviews

Use the arrows to read individual reviews

Chatifai has been a great addition to my Shopify store. It handles customer questions quickly and helps shoppers find suitable products without requiring constant manual support. The multilingual feature is also a big plus for stores serving international customers. Overall, it saves time and makes customer support much easier..
— Wajha Hub
Chatifai has been a great addition to our Shopify store .The AI chatbot makes it easier to answer customer questions quickly and helps shoppers find products without waiting for support. I also like the multilingual support, which makes it useful for serving customers from different markets. Simple, helpful, and easy to use..
— the cloud bag
Chatifai has made customer support so much easier for our store. It answers product questions instantly and helps customers find exactly what they need. Installation was quick, and the chatbot started working right away!
— Tiny Panda
Chatifai has been a great addition to our Shopify store. The AI chatbot makes it easier to answer customer questions quickly and helps shoppers find products without waiting for support. I also like the multilingual support, which makes it useful for serving customers from different markets. Simple, helpful, and easy to use.
— the cloud bag
We love the smooth handoff from AI to our support team. Order tracking, WhatsApp, email, and live chat support are all very convenient in one place.
— Petite Palace
The product recommendations and abandoned cart reminders are very useful. We’ve noticed better customer engagement and fewer missed sales.
— Aurelia Accessories
Wasn’t expecting much when I first installed Chatifai, but it’s actually been quite helpful. Customers get answers to the basic stuff without waiting for me, and I only need to jump in for more specific questions. It’s been running smoothly on my store and definitely saves me some time!
— Pela Case
The customization options are a nice bonus too. Definitely worth trying for Shopify stores.
— Lunar Avenue
This app is running on my store for a while now and it’s been genuinely helpful. It doesn’t need much attention once it’s set up, and it takes care of a good number of customer questions on its own. Makes things a bit easier, especially on busy days.
— Raro
Really impressed with how easy Chatifai is to set up and use. The chatbot understands our products and FAQs quite well. The live agent handoff is also very useful when customers need extra help. Overall, a solid tool for improving customer support.
— Maple District
Been using Chatifai for a bit now and honestly it’s been pretty useful. Took me a little time to set things up the way I wanted, but after that it’s been running smoothly. It handles a lot of the basic questions I used to answer myself.
— Squeakytrades
It provides quick customer support, smart product recommendations, and helps improve the shopping experience. Easy to set up, user-friendly, and a useful tool for increasing customer engagement and sales.
— Lunar Avenue
Tried Chatifai because I wanted something straightforward for customer chat without a complicated setup. It was surprisingly easy to configure and the AI responses have been pretty good. So far I’m happy with how it works on my store.
— HondaKing.pk
Chatifai is a handy addition to our Shopify store. The setup was simple, and having an AI assistant available for common customer questions makes support much more manageable. It’s a useful tool for saving time and keeping customers engaged.
— Pawzena
The app was up and running in minutes and learned our products, FAQs, and policies on its own. Customers get instant answers in their own language, and the order tracking plus abandoned cart reminders have noticeably improved our conversions. The agent handoff is smooth — well worth it even for a small store.
— Summit Haven
Chatifai has made customer support much easier for our store. Customers can get answers even when we're not available, while more complicated questions can be passed to the team. The product recommendations and clean chat interface are definite pluses.
— Lunovex
Chatifai has been a great addition to my Shopify store. It handles customer questions quickly and helps shoppers find suitable products without requiring constant manual support. The multilingual feature is also a big plus for stores serving international customers. Overall, it saves time and makes customer support much easier.
— Wajha Hub
I really like how Chatifai combines customer support with sales assistance. It gives shoppers quick answers and makes it easier for them to discover products while browsing the store. The setup feels straightforward, and having an AI assistant available around the clock is very convenient. A useful app for Shopify store owners looking to improve the shopping experience.
— TheRayastore
What I like most about Chatifai is how much time it saves on basic customer queries. I don’t have to be online all the time just to answer simple questions. It’s easy to manage and has worked reliably for me.
— Herbymed
Tried Chatifai because I wanted something straightforward for customer chat without a complicated setup. It was surprisingly easy to configure and the AI responses have been pretty good. So far I’m happy with how it works on my store
— GADGETS STORE

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