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Chatifai AI Chatbot & Support

Multilingual AI chatbot with smart sales and order tracking

by Chatifai · Launched: April 2026 · Free plan available.

4.5 (28) on Shopify Used by 2 Shopify stores

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Chatifai is an AI chatbot that learns your products and answers customer questions instantly. Includes live chat, smart product recommendations, abandoned cart.

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About Chatifai AI Chatbot & Support

Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes.

Last verified: October 30, 2026 · Fresh

App details

Developer
Chatifai
Category
Store management
Pricing
Free plan available
Launched
April 2026
Rating
4.5 (28) on Shopify

Key features

  • 50 AI conversations / month
  • AI answers frequently asked questions
  • Multilingual support
  • Custom branding
  • Auto sync Shopify

4 plans · starts free · 7-day free trial

Free

Free

Startup

$39/month

Growth

$149/month

Scale

$239/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 95 Shopify App Store reviews

Use the arrows to read individual reviews

Chatifai offers features for managing customer conversations. The concept seems useful for online stores. It may help make customer communication more convenient.
— Rachaello
The app provides a convenient way to handle customer questions. The features look useful for Shopify store owners. A simple option to explore AI-powered customer support.
— Luxora Deals
The app focuses on making customer interactions easier. Worth exploring to see whether it fits your store's needs.
— Keebs with Marianne
Chatifai has been a great addition to my Shopify store. It handles customer questions quickly and helps shoppers find suitable products without requiring constant manual support. The multilingual feature is also a big plus for stores serving international customers. Overall, it saves time and makes customer support much easier..
— Wajha Hub
Chatifai has been a great addition to our Shopify store .The AI chatbot makes it easier to answer customer questions quickly and helps shoppers find products without waiting for support. I also like the multilingual support, which makes it useful for serving customers from different markets. Simple, helpful, and easy to use..
— the cloud bag
Chatifai has been a great addition to our Shopify store. The AI chatbot makes it easier to answer customer questions quickly and helps shoppers find products without waiting for support. I also like the multilingual support, which makes it useful for serving customers from different markets. Simple, helpful, and easy to use.
— the cloud bag
Chatifai has made customer support so much easier for our store. It answers product questions instantly and helps customers find exactly what they need. Installation was quick, and the chatbot started working right away!
— Tiny Panda
We love the smooth handoff from AI to our support team. Order tracking, WhatsApp, email, and live chat support are all very convenient in one place.
— Petite Palace
Great experience. Highly Recommended! 100%
— Hismile
Wasn’t expecting much when I first installed Chatifai, but it’s actually been quite helpful. Customers get answers to the basic stuff without waiting for me, and I only need to jump in for more specific questions. It’s been running smoothly on my store and definitely saves me some time!
— Pela Case
The product recommendations and abandoned cart reminders are very useful. We’ve noticed better customer engagement and fewer missed sales.
— Aurelia Accessories
Great app! Easy to set up, simple to use, and the store pickup feature works smoothly. It makes managing pickup orders much easier. Highly recommended!
— Vibe & Variety
Stay away if you cannot verify its trustworthiness. Do not install without checking first.
— Beauty With Thai
Scam! Do not install this app. Be careful before using it.
— Maniacs Man
Not recommended. I had a bad experience. Please be cautious before installing.
— Style Maniacs
Not recommended...very bad services
— The Sunnah Store
Bad app for Shopify stores. The features are not useful, and the interface is hassle.
— The Sunnah Store
I completed the requested review for PKR 6,000, but my payment is still pending. If the owner wants a 5-star review again, please clear my payment first. Contact: +92 326 7329819
— Elitesouq
Been using Chatifai for a bit now and honestly it’s been pretty useful. Took me a little time to set things up the way I wanted, but after that it’s been running smoothly. It handles a lot of the basic questions I used to answer myself.
— Squeakytrades
Really impressed with how easy Chatifai is to set up and use. The chatbot understands our products and FAQs quite well. The live agent handoff is also very useful when customers need extra help. Overall, a solid tool for improving customer support.
— Maple District

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