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Chatinbox ‑ Customer Happiness

Manage WhatsApp and social chats in one shared team inbox

by Chat Inbox · Launched: March 2021

3.7 (2) on Shopify
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Manage WhatsApp, Instagram, Messenger and Telegram conversations in one shared team inbox with conversation history, access controls and saved replies.

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About Chatinbox ‑ Customer Happiness

Chatinbox brings WhatsApp, Instagram, Messenger and Telegram conversations into one shared team inbox. Authorized teammates can read conversation history, continue existing chats, see who replied and find conversations waiting for follow-up. Use role-based access, saved replies and AI-generated reply suggestions that agents review before sending.

Last verified: August 24, 2026 · Fresh

App details

Developer
Chat Inbox
Pricing
Paid
Launched
March 2021
Rating
3.7 (2) on Shopify

Key features

  • Shared team inbox
  • Conversation history
  • Role-based access
  • Saved replies
  • Customer records
Integrations with:

WhatsApp ai instagram telegram

1 plan · 3-day free trial

Basic Plan

$25/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 3 Shopify App Store reviews

Use the arrows to read individual reviews

I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro...
— El Rastro de la Piel
Perfect Whatsapp automation tool. 1- Automated Team Routing 2- Excellent UI which makes things smoother. 3- Most Notably friendly team, who responds promptly. and many more features. What more could it be? Use it. It's a tremendous application. Thanks.
— Miyu Istanbul
Pésima app, se reinicia a cada momento y no permite trabajar. Desepcionante ver que no realicen pruebas permanentes sobre el funcionamiento de las apps
— Tienda Johndog

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