Chatmerce AI

AI chat that handles orders, returns, and FAQs automatically.

by 18th Digitech Pvt Ltd · Launched: May 2026

5.0 (1) on Shopify

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AI chatbot for stores: support, orders, returns, and product recommendations in one.

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About Chatmerce AI

Chatmerce AI combines support, order tracking, returns, and product discovery into one smart chatbot. It uses your store’s content to give accurate answers, reducing support load and improving conversions. It offers easy setup, customizable design, and seamless Shopify integration. It solves slow response times, repetitive queries, and lost sales by delivering instant, automated assistance 24/7. AI answers grounded in your real store policies and FAQs Order tracking and self-service returns inside chat Personalized product recommendations and search Fully branded widget — color, tone, position, greeting Works for guest shoppers and logged-in customers Show more Show less

Last verified: July 21, 2026 · Fresh

App details

Developer: 18th Digitech Pvt Ltd
Category: Store management
Pricing: Paid
Launched: May 2026
Rating: 5.0 (1) on Shopify

Key features

AI chatbot for stores: support, orders, returns, and product recommendations in one

1 plan

Starter

$10/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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This Shopify app has significantly improved our customer support and shopping experience. The AI provides accurate answers based on our real store policies and FAQs, which reduces repetitive support tickets and saves time for our team. We also love the built-in order tracking and self-service return features directly inside the chat. The personalized product recommendations are helpful and improve...

— Nav Poshaak

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