Chatra — Live Chat & Chatbot

by Roger Wilco LLC · Free plan available.

4.5 (271) on Shopify Used by 4,433 Shopify stores

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Help web visitors reach checkout faster with real time support and product recommendations.

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About Chatra — Live Chat & Chatbot

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. Live Chat with your customers from one app; desktop or mobile Answer messages sent through Facebook, Instagram, or email Use chatbots to do routine work for you and save your time! See who's on your website, where they are from, and what they have in their cart Windows & Mac, Android & iOS. Even on the go, we’ve got you covered! Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Roger Wilco LLC
Category: Marketing & conversion
Pricing: Free plan available
Rating: 4.5 (271) on Shopify

Key features

Help web visitors reach checkout faster with real time support and product recommendations

Integrations with:

Facebook, Help Scout, Instagram, Slack, Webhooks, Zapier

3 plans · starts free · 10-day free trial

Free

$31/month

$41/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

This app has been very beneficial with capturing potential customers, who have questions, and like to ask them before placing an order. By having the chat app available, we are able to assist customers with their buying decision and in turn, generate more orders.

— Legacies of America Woodworking Company

We have been using Chatra on our store for almost 5 years, and it has been a very useful tool for quick customer communication. The live chat is easy to manage and adds real value by helping customers get answers before placing an order. The triggers are useful for engaging visitors at the right moment, and the live view helps us see how customers browse the store, including possible broken URLs...

— Cosmetics Tenerife®

Great app!

— The Fountain Direct

They are so helpful and friendly. Honestly, I was stuck since I am working on so many apps, but they made the process smooth. Would highly recommend.

— My Energy Flow

It is an amazing setup, I'm enjoying the free trial. Based on your desires and business needs, the pro version is well worth the price compared to others.

— Prestige Aid

I have just started by store, but I think this ap will be wonderful for people who use ai a lot. I am looking forward to seeing how it affects my store visitors.

— CozyCompleteHome.com

Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. Deleted the app. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD. Deleting app and moving on to a fresh star...

— Board Shorts World Outlet

Installed the app in 2016 - 10 Years ago. They decided to "unenroll" us after 10 years of autobilling. Nobody around at "Chatra" over the past few days to figure it out / reply to our messages. We've been in business for 21 years. And one of the reasons for over 2 decades of success is that we treat our long-standing customers like GOLD. Deleting app and moving on to a fresh start with a ne...

— Board Shorts World

They advertise this as “free,” but that claim collapses almost immediately under scrutiny. The platform operates on a per-seat licensing model, meaning each agent requires a separate subscription. So a team of five isn’t scaling efficiently—you’re looking at a 5× cost multiplier for what is, at its core, a very lightweight chat interface. That pricing structure is wildly out of alignment with the...

— Sandbag Store

90% of all chats are bots, Chatra tells me that not their fault, it is happening in their product so-maybe they could take some accountability for it happening. Deleting the app.

— Railyard Fitness

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