Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API

by Softpulse Infotech · Launched: June 2015 · Free plan available.

4.9 (214) on Shopify Used by 4,390 Shopify stores Built for Shopify

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WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration

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About Ctx: WhatsApp Chat + Marketing

Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us. WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number. Order Confirmation, COD Verification, Fulfillment & Review Request Alerts. Chat button with multiple agent, online hours, WhatsApp business API integration WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Softpulse Infotech
Category: Store management
Pricing: Free plan available
Launched: June 2015
Rating: 4.9 (214) on Shopify

Key features

∞ WhatsApp Chats
∞ Premium Button Designs
Multiple Support Agents
Online/Offline Hours
WhatsApp Share Button

Integrations with:

Judge.me, Loox Reviews, Shopify Flow, WhatsApp, WhatsApp API, WhatsApp Business API

3 plans · starts free · 14-day free trial

FREE Forever

Free

ADVANCED

$8.99/month

PREMIUM(was 49.99)

$24.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 19 Shopify App Store reviews

Use the arrows to read individual reviews

Very nice support and customer service even I have some customize request

— Gourami

The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.

— AlmightySupps - High Quality Supplements

I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)

— MODERN LIFE

empty

— Jerseybazaar

Very supportive team and good service. Still trying it out but very helpful

— Beinji

Rahul sir took extra efforts to resolve the issue on off business hours, as it was a weekend and he was with his family still he helped me to do a google meet and resolve the issue at that time itself really appreciate it

— ascfashionstore

This app has helped us recover countless sales. Great functionality and great support from customer service side. Thank you.

— SnowSkyn

The customer service is great and the app works perfectly, thank you so much!

— Mava & Kova

好用

— ANNE ROSE HAIR

The app works very well for WhatsApp marketing and automation. The setup was smooth and the WhatsApp API integration is very helpful for sending broadcast messages and automated notifications. I also want to highlight the excellent support team. When I faced an issue with message sending, their technical support responded quickly, identified the API issue, and fixed it within a short time. Great...

— Essancy By Ahla Jaw

Amazing, love the features and the quick consumer service!

— Nemuri

We got some exceptional support from these guys for the setup of the account, and they are very open to make the app better and listen to my suggestions. Thanks so much for the support and I highly recommend the app!

— Tunivo

they charged us without using

— Stylepopclothing

I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient. What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our respo...

— Hyra Life

the app is great, I use it for order confirmation WhatsApp msgs, abandont cart recovery msgs and broadcast. additionally, the customer service is super fast and convenient

— Huglet.me

Good service provider. Great Customer Service and they can reply in short time. They always can solve the problems I encountered. Highly recommended.

— Netsaypro - 你嘅醫美產品好拍檔

Great experience and support! Many tweaks needed and they are coming through everytime! Highly recommend! Plus, they are the app with the most fallbacks so whatsapp messages always are being sent independent of how people write their phones! Great app!

— Appa