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Chatty AI Chatbot & Live Chat

AI chat, livechat & helpdesk: AI chatbot inbox for sales...

by Chatty AI Sales Agent - For live chat & helpdesk · Launched: June 2022 · Free plan available.

4.9 (1,897) on Shopify Used by 10,909 Shopify stores +117 installs · 30 days Built for Shopify

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With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales. See revenue from chat.

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About Chatty AI Chatbot & Live Chat

No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. A AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies Shopify discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked. Sales and customer support in one unified inbox: WhatsApp, Messenger, Instagram, email and help center. See revenue from chat.

Last verified: October 31, 2026 · Fresh

App details

Developer
Chatty AI Sales Agent - For live chat & helpdesk
Category
Store management
Pricing
Free plan available
Launched
June 2022
Rating
4.9 (1,897) on Shopify

Key features

  • 50 AI conversations/ month
  • Unlimited human conversation
  • AI trained up to 200 products
  • AI answers FAQs & recommends products
  • Email connect
Integrations with:

Checkout Email Instagram Klaviyo Messenger Shopify Admin Shopify Flow WhatsApp Zendesk

4 plans · starts free · 7-day free trial

Free

Free

Basic

$19.99/month

Pro

$68.99/month

Plus

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 185 Shopify App Store reviews

Use the arrows to read individual reviews

Hazel and the online team have been very responsive and helpful. Plus I love the functionality and aesthetic of the Chatty bot. Really excited to add it to my website.
— Elite Active Aging
Good AI Chatbot & Live Chat app that has many features and is constantly updating. The price is also very reasonable. The support team is very friendly, easy to comunicate and responsive. Highly recommended.
— Megsu Furniture Australia
My company finds using the FAQ block features very user-friendly and stress free. Technical assistance has always replied me very swiftly & is always helpful to solve any issues. Highly recommend.
— Thai KK Industry
Good, helpful and friendly support with Hana :-)
— Hygiene-Plus | Online professionelle Hygieneprodukte kaufen
The setup was straight forward but even in the tricky bits for our complicated situation support was readily available even at my odd hours of working and able to provide a solution quickly. They took the time to understand my scenario instead of giving boilerplate answers. Great support team! Apps break or do weird things - thats expected. Having a responsive AND capable support team makes all t...
— BullRing
La aplicación te permite desahogarte de mucha parte del trabajo diario, el equipo de soporte está siempre disponible, son amables, te van guiando con paciencia y buscando siempre entender tus necesidades para que la IA esté entrenada para atender a tus clientes lo mejor posible. Sin duda, lo recomiendo y seguiremos trabajando durante mucho tiempo.
— MEDITAROMA
Love this AI chatbot
— SSUNSU
Excellent customer service from Hazel. She was professional, patient, and guided me through every step. Chatty looks promising so far. I’ll use it for a few days and update my review after exploring it further.
— Trans Asian Pharma
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— Boldrini Selleria
El soporte es increíble. Te lo hacen todo a medida.
— ARGANOUR
Outstanding product backed by fantastic customer support. AI is transforming the customer experience, and Chatty has been a game-changer in our ability to offer 24/7 white-glove support to our customers.
— Boat Gear USA
Hazel was very helpful troubleshooting some avatar settings.
— Oilo
This app is absolutely disgusting. They charge me an extra $68 every month on top of my subscription fee, and AI usage is still limited. Everyone, beware before signing up.
— KICKSOWN
Says there is a free trial. But charged me the full price for the plan. When I reached out about it they stated I had the app in the past. I don't remember EVER using this app. But if I did it is ok, I just want to be refunded because apparently I didn't like it because I don't even remember it. I couldn't have had it installed long at all.
— HerScore Solutions
It is getting worse and worse. The more they raise their prices, the lower the quality becomes. The system constantly gets stuck in loops, is extremely difficult to work with, and logs me out every time I use it on my smartphone. The whole experience is incredibly frustrating. Even the FAQ content is no longer properly recognised by Google Search Console, which creates additional problems for web...
— ElGranero Typewriter.Company
App bugging. We lost 1 day of customer support. We lost many customer requests. Customer support was not hurry to fix the problem. As a small company, we cannot afford to lose customer trust.
— Chic Marine
The Chatty team has helped us make delivery tracking available through our website chat, which should save us considerable time answering delivery queries during our busy Christmas season. This was a technical request involving EasyRoutes, our delivery routing app, which calculates delivery ETAs. The team investigated the options and configured Chatty to share the customer’s tracking link, giving...
— Manor Christmas Trees
Hazel was amazing! She responded quickly, was very friendly, and helped me resolve my issue efficiently. Really appreciate her support!
— Organic Shop
very efficient and good ! help me solve my problems when i need help with building it in my shopify
— PrettiesbyJO
I was slightly struggling to set up the app as I wanted it. Hazel was very helpful and set up everything for me in no time. This is a great customer service.
— Education Made Right

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