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Moose AI Chatbot & Live Chat icon

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ

by VegaHub Technology Inc. · Launched: August 2023 · Free plan available.

5.0 (482) on Shopify Used by 2,913 Shopify stores +319 installs · 30 days Built for Shopify

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Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

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About Moose AI Chatbot & Live Chat

MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.

Last verified: September 21, 2026 · Fresh

App details

Developer
VegaHub Technology Inc.
Category
Store management
Pricing
Free plan available
Launched
August 2023
Rating
5.0 (482) on Shopify

Key features

  • UNLIMITED AI chatbot replies
  • Unlimited chat history
  • Standard widget customization
  • Unlimited FAQs
  • Detailed analytics
Integrations with:

BON Loyalty Email Livechat Shopify Admin UpPromote Affiliate Marketing

4 plans · starts free · 7-day free trial

Free Forever

Free

Starter

$19/month

Growth

$49/month

Business

$249/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 106 Shopify App Store reviews

Use the arrows to read individual reviews

Support and app itself works flawless. Especially Mabel from support team has been very helpful!
— Ikuista
support team is amazing.
— Filtrazen
Thanks for the great support and quick response. Everything worked.
— ArtLaserUA
Thomas was very helpful showing me how to complete the setup
— Smiths Attic
Great support team!
— Hidayah & Co.
perfect communication and fast very good
— ALUMA
Great communication and was able to resolve my issue very quickly and efficiently.
— Mossy Oak Graphics
Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!
— Krunchd
This is app is very helpful and there is a lot that is provided in the free version. I highly recommend it and am glad that I found it. The support is also prompt and helping.
— White Champa
empty
— Atelier
Quick and easy! Thank you Paige for your help!
— Sunshine Botanicals
So far, they have been great. Ame was able to accomodate some simple customization with ease. Looking to continue working with them for more.
— Jack and Nick's
A great app with the potential to significantly reduce customer service workload. Even better? An amazing support team! They are always happy to help, particularly Paige, Ame and Mabel. The support has been truly exceptional. It’s refreshing to engage with real people who genuinely care about merchant satisfaction and are always willing to help. IMPRESSIVE.
— LuxxeCoast
Top-Notch Support and amazing app
— Al Hamd Tech
Good! The Service from Mabel is good!!!
— SICOTAS
Human working as AI, Kelly resolved mu problem in first reply. Retain these stars and champions.
— Olefia Limited
Great app, great support
— TempoqWatch
really good service
— Fresh Enough
Ame is a fabulous rep, always going the extra step to help us find the best solution.
— Kaye Larcky
Support helped me to solve my problem with WhatsApp chat , I did not know how and where to add my number , after all it was very simple,but without idications I couldn't make it
— Trand Nova

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