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Moose AI Chatbot & Live Chat icon

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ

by VegaHub Technology Inc. · Launched: August 2023 · Free plan available.

5.0 (490) on Shopify Used by 3,312 Shopify stores +319 installs · 30 days Built for Shopify

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Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

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About Moose AI Chatbot & Live Chat

MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.

Last verified: October 31, 2026 · Fresh

App details

Category
Store management
Pricing
Free plan available
Launched
August 2023
Rating
5.0 (490) on Shopify

Key features

  • UNLIMITED AI chatbot replies
  • Unlimited chat history
  • Standard widget customization
  • Unlimited FAQs
  • Detailed analytics
Integrations with:

BON Loyalty Email Livechat Shopify Admin UpPromote Affiliate Marketing

4 plans · starts free · 7-day free trial

Free Forever

Free

Starter

$19/month

Growth

$49/month

Business

$249/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 119 Shopify App Store reviews

Use the arrows to read individual reviews

The app has some many features that you won't feel the need to ever use any other app. You can have faqs and all within the chat window. You can also train your AI chatbot or have your team respond to the messages themselves whatever is convenient. Also there are option to add Scratch Card and Spin Wheel which is a nice add on to boost sales.
— Gupta Coins
very good mabel was helpful in setting up
— Bow Garden Centre
I have had a great experience. Mabel assisted me today and she had so much patience with me and helped me without frustration to get my score back up to 100. I really appreciate Moosedesk. Thank you for your help, you make a difference.
— Wild Cinderella's
Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!
— CBD-Certified.com
Great app so far! Ame was super helpful and kind in reply to my questions.
— PRYDZ
Excellent support and a very helpful app. I had several questions about the AI chatbot, widget settings, language behavior, and human support flow, and Mabel was extremely patient and helpful throughout the whole process. She carefully checked the settings with me, involved the development team when needed, and stayed with the issue until we understood what was happening. I really appreciate the...
— Meridian Quiet
Thanks Ann to help me for my problem about the chatbot <3
— Velin
We installed this app on two of our separate Shopify stores, but much to our surprise each store ended up with differing versions of the app. With Paige's clear understanding of the issue and persistence, she ensured both stores used the same version for styling & functionality continuity. We were very happy with Paige's support." Thank you!
— REGROW
Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!
— Pippo and Poppy's Online Play Store
Support and app itself works flawless. Especially Mabel from support team has been very helpful!
— Ikuista
support team is amazing.
— Filtrazen
Thanks for the great support and quick response. Everything worked.
— ArtLaserUA
Thomas was very helpful showing me how to complete the setup
— Smiths Attic
Great support team!
— Hidayah & Co.
perfect communication and fast very good
— ALUMA
Great communication and was able to resolve my issue very quickly and efficiently.
— Mossy Oak Graphics
I got assistance from Mabel today to help me change the font on my chat widget. She was excellent. Quick, friendly and just a pleasure to chat to. Thank you Moose and Mabel for your awesome service! Will totally recommend you guys!
— ComfyCo
This is app is very helpful and there is a lot that is provided in the free version. I highly recommend it and am glad that I found it. The support is also prompt and helping.
— White Champa
Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!
— Krunchd
Mabel was very helpful and polit, thank you team
— Mirayaa

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