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Chatty AI Chatbot & Live Chat

by Chatty AI Sales Agent - For live chat & helpdesk · Free plan available.

4.9 (1,778) on Shopify Used by 10,510 Shopify stores +117 installs · 30 days

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Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.

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About Chatty AI Chatbot & Live Chat

No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent Inbox & Team: Manage conversations with your team from all channels in one inbox Sales automation: Send proactive targeted messages based on visitor behavior FAQ page: Create a help center to empower customers to find answers on their own Mobile app: Keep track with all inbox from your devices anywhere, anytime Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Pricing
Free plan available
Rating
4.9 (1,778) on Shopify

Key features

  • Shoppers have questions?
  • AI chat bot has answers
  • Need sales support?
  • AI Agent's got it
Integrations with:

Checkout, Email, Instagram, Klaviyo, Messenger, Shopify Admin, Shopify Flow, WhatsApp, Zendesk

4 plans · starts free · 7-day free trial

Free

Free

$19.99/month

$68.99/month

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 89 Shopify App Store reviews

Use the arrows to read individual reviews

Hazel was amazing! Super helpful and got it done!
— Cornerstone Academics
I've had a great experience with the Avada Chat app. It's packed with features and offers everything I need to provide excellent customer support. The app is intuitive, powerful, and very complete. A special thanks to Hana and her colleagues for their outstanding support. They were patient, knowledgeable, and helped me configure the app exactly the way I wanted. Their assistance made the whole se...
— Selarya London
Linda and Hazel were great very helpful
— LASH GLO
Testing the app for the first day. Everything looks pretty good, still need to run a few more tests. Need a small adjustment on the chatbox icon for phone device, and Andy was very quick on achieving that for us. 5 starts to him.
— Forestwest AU
I've had a fantastic experience with Chatty! The support team was absolutely outstanding. They stayed online with me the entire time while I was setting everything up, answered all of my questions promptly, and made sure everything was working perfectly before ending the chat. It's rare to find support that's this patient, knowledgeable, and genuinely committed to helping. The app itself is great...
— Portia & Alexa Hair Extensions
Un placer contar con la ayuda de Linda. Empática y atenta.
— Sabor de Té
We recently installed Chatty on our Shopify store, and the experience has been excellent. The setup process was straightforward, and the interface is very user-friendly. It has helped us streamline customer communication by bringing multiple channels into one place, making it much easier to manage inquiries and respond quickly. The automation features are useful, and the customization options allo...
— Nestek
Terrific support. Solid response time and information. Super helpful and kind. Keep up the super great work!
— SanaVi Health Systems
Great help from hazel
— Pure Snug
This app is a great asset to get more personnally to the customers. And great support too!
— MapKraft
empty
— MMpeptides
Great staff assistance and easy set up!! I highly recommend Chatty !! Thanks allot !
— PeppedUp Supplements
It is getting worse and worse. The more they raise their prices, the lower the quality becomes. The system constantly gets stuck in loops, is extremely difficult to work with, and logs me out every time I use it on my smartphone. The whole experience is incredibly frustrating. Even the FAQ content is no longer properly recognised by Google Search Console, which creates additional problems for web...
— ElGranero Typewriter.Company
App bugging. We lost 1 day of customer support. We lost many customer requests. Customer support was not hurry to fix the problem. As a small company, we cannot afford to lose customer trust.
— Chic Marine
great service and app henzel is the best
— ACTIVE-COMFORT
Una atención a clientes de primera ( Andy eres genial). Lo primero que debes saber estan hay para ti, lo demas es lo mejor que le puede pasar a tu web. las 24 hora que ganas con esta aplicacion vale lo pagado.
— DXAZplus
Je n'ai pas l'habitude de mettre des avis, mais là j'ai été agréablement surpris par le sérieux et la rapidité du service client. Je recommande cette application.
— La Pelle
UPDATE: I originally gave this app a two-star review. Within just 48 hours of posting my feedback, the Chatty team implemented audible desktop notifications for live chat—exactly the feature I was hoping for. I'm genuinely impressed by how quickly they listened to customer feedback and delivered a solution. That level of responsiveness is rare, and it has completely changed my experience with the...
— PASTA FRESH®
super cordiali
— MADBAG® STORE OFFICIAL | Handcrafted Luxury Bags Made in Italy
I implemented Chatty after trying a few other alternatives and stuck with it. As I had my own messy code work done on the website, I ran into a few troubles tweaking Chatty to my exact needs, but Chatty's customer service team was incredibly patient and dedicated, and fixed it all for me. I am super thankful, and now, after taking Chatty into use, I am discovering useful "insider" features I had...
— Prints & Bags

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