Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ

by VegaHub Technology Inc. · Launched: August 2023 · Free plan available.

5.0 (446) on Shopify Used by 2,293 Shopify stores Built for Shopify

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About Moose AI Chatbot & Live Chat

MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business. AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products 24/7 automation: Automate routine support and route complex cases to agents Omnichannel inbox: Manage chat, email, and social messages in one place Self-service support: Let customers track orders and find answers instantly Product FAQs: Manage product-specific FAQs displayed on each product page Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: VegaHub Technology Inc.
Category: Store management
Pricing: Free plan available
Launched: August 2023
Rating: 5.0 (446) on Shopify

Key features

UNLIMITED AI chatbot replies
Unlimited chat history
Standard widget customization
Unlimited FAQs
Detailed analytics

Integrations with:

BON Loyalty, Email, Instagram, Livechat, Messenger, Shopify Admin, UpPromote Affiliate Marketing

4 plans · starts free · 14-day free trial

Free Forever

Free

Starter

$19/month

Growth

$49/month

Business

$249/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 91 Shopify App Store reviews

Use the arrows to read individual reviews

Good! The Service from Mabel is good!!!

— SICOTAS

Human working as AI, Kelly resolved mu problem in first reply. Retain these stars and champions.

— Olefia Limited

Great app, great support

— TempoqWatch

really good service

— Fresh Enough

Ame is a fabulous rep, always going the extra step to help us find the best solution.

— Kaye Larcky

Support helped me to solve my problem with WhatsApp chat , I did not know how and where to add my number , after all it was very simple,but without idications I couldn't make it

— Trand Nova

Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!

— Real Prime Deals

Perfect app for our need. Quick support from Maple. Highly recommended if you need a chatbot 24/24 for your customers.

— JENNY K TRAN | DIVINE

Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)

— The Boujee Praline

The chatbot's AI responses are very good and often avoid the need for human intervention. The Instagram message retrieval could be improved, but the tool is comprehensive, especially with its FAQ page.

— Ludisphere

LOVE THIS CHATBOT. Gives great answers, and very quickly.

— Piracii

Excellent Live Chat, Chat bot and customer service. Really affordable and does exactly what we need

— Barefoot Junkie

Once again, AMAZING experience with Moose AI Chatbot customer service. I had several requests and Thomas made sure I was taken care of. He resoonded very quickly to my initial chat message and throughout our entire conversation. Thank you, Thomas... A+++++++

— NGA - No Girls Allowed