ClearSale Fraud Protection

Combat fraud & protect your brand with a chargeback guarantee

by ClearSale · Launched: April 2020 · Free plan available.

3.8 (44) on Shopify Built for Shopify

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Stop fraud. Approve more customers. Protect your revenue.

Get it on Shopify →

About ClearSale Fraud Protection

Most fraud tools are too aggressive. They block real customers just as often as fraudsters. That means lost sales, angry buyers, and chargebacks you don't deserve.ClearSale fixes that. Every order gets reviewed using AI and human analysis, so you stop actual fraud without turning away good customers. And if a fraudulent order slips through? We cover the chargeback.You don't need to be a fraud expert. And forget managing fraud rules. Just more approvals and fewer losses. Stop fraud before it costs you: Catch fake orders before they become chargebacks Approve more real customers; prevent false declines from stalling your growth. Chargeback guarantee. If we approve it and it's fraud, we'll cover it. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: ClearSale
Category: Store management
Pricing: Free plan available
Launched: April 2020
Rating: 3.8 (44) on Shopify

Key features

Approve more customers
Protect your revenue

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 84 Shopify App Store reviews

Use the arrows to read individual reviews

Very resonable rates for peace of mind to weed out fraudulent orders. Very few have slipped through and when they did clear.sale covered us with no hassle. Attentive on the occasion we resubmit an order that was declined that we believe to be valid. Nothing but a great experience with this insurance against the fraudsters.

— Five Star Guitars

ClearSale Fraud Protection has been a reliable solution for our business. It effectively reduces fraudulent orders while keeping the checkout experience smooth for legitimate customers. The setup was easy, and the support team is responsive and professional. Highly recommended for any store looking to prevent fraud and reduce chargebacks.

— LUXE Home Collection Co

ClearSale Fraud Protection has been a game-changer for our business. The platform delivers reliable, accurate fraud detection while significantly reducing chargebacks and false declines. Their combination of advanced technology and expert manual review gives us confidence that legitimate customers are approved and risky transactions are properly handled.

— Pure Luxe Beauty Co

ClearSale Fraud Protection has been an excellent solution for our business. Since implementing it, we’ve seen a significant reduction in fraudulent transactions while approving more legitimate orders. The system is accurate, reliable, and helps protect revenue without affecting the customer experience. The setup process was smooth, and the support team is professional, responsive, and knowledgeab...

— Jubilationcreations

I've used ClearSale in a few of my stores, their ability to approve more orders and keep chargebacks low is unbeatable. Excited to start a new one soon.

— Northbay Market

Great customer service. We’ve worked with ClearSale for nearly four years, and their team has consistently helped protect our business. While messages escalated to senior support can take a bit longer at times, they always follow up in a timely and professional manner. We’re grateful to have ClearSale’s protection in place for our store.

— Airpuria

Um bom serviço, uma das poucas soluções de serviços digitais que contratei para o meu site e que entregam aquilo que é prometido. Desde então não tive mais problemas com Fraudes.

— Copatex

He colaborado con ClearSale por más de cuatro años y el desempeño de su equipo y producto han superado consistentemente mis expectativas. Su atención es cercana, profesional y altamente especializada, lo que ha permitido optimizar nuestras tasas de aprobación, reducir el riesgo en contracargos y minimizar de manera considerable los falsos positivos. Gracias a su presencia tanto en México como en...

— Culto Futbol

Mirella has been great to work with. Whenever we have an issue she always to go bat for us and we come out happy

— Recovery For Athletes

We have been very happy with Clearsale's services - our account manager Mirella has been very responsive to any concerns or queries we've raised, and worked with us to find solutions for expediting the review of time sensitive orders.

— Incu

Superb customer service and protection! Thank you ClearSale!

— My Wellness Wiz

Llevo más de 4 años trabajando con ClearSale y mi experiencia ha sido muy positiva. Su equipo siempre me ha brindado un servicio cercano y profesional, ayudándome a mejorar los niveles de aceptación y reducir contracargos, además de disminuir significativamente los falsos positivos. Con operaciones en México y Estados Unidos, ClearSale me ha acompañado en todo el proceso, ofreciendo soporte consta...

— AmeShop USA

Support is very difficult to get in touch with, everything feels like a sales pitch rather than helping existing customers. They take a cut from every transaction despite not providing coverage for every transaction (transactions over a certain value are not protected even though you get charged for them). Responses are taking longer and longer to come through and false positives have increased ma...

— Shape The Metal

Nao funciona muito bem!

— COP CLUB

Update: 12/1/2025: Still no contact from Clearsale. Even though they were going to "Escalate" to the head of their customer service on 11/07/25. Still no contact about getting reimbursed, no coverage for the fraud that THEY said was OK to send. Do not use this service...It is a complete scam! This app is a scam! After more than 4 years of having this app, we received our very first chargebac...

— The Music Farm

They denied paying a chargeback on a payment they were supposed to protect. This service is not genuine. I’ve been struggling to reach their customer service and no one is helping. On top of that, their portal barely works — it’s slow, confusing, and doesn’t give clear updates. Overall, this is not a reliable service.

— Joyería Miriam

ClearSale is a SCAM and a complete waste of money for nothing but a false sense of security. We have paid for Clearsale for 4 years. It's fine until you actually get a fraudulent chargeback. They will do whatever they can to AVOID PAYING YOU. As soon as you make a fraudulent chargeback claim they will DENY your claim right away, without any explanation. Then your multiple requests for information...

— Clear Moon Bidets

I strongly advise anyone considering ClearSale to think twice before signing up. My experience with this company has been nothing short of frustrating and disappointing. They promised to protect my business from fraudulent transactions and assured me of secure, guaranteed sales. Instead, they failed to deliver on those promises. ClearSale took a significant amount of money from my account, yet wh...

— BB Branded

Clearsale is a fraud. They will ignore you and keep your payouts. They do not provide protection like they say they will.

— Last Mile SF & Marin

Service is absolutely horrible. Asked to cancel some orders from cover and I was lied to about how many orders was 'not identified' but I showed them clearly we have been charged for them. And then we went on for about a full month of me asking for information of how the charged was calculated and everytime they try and send the document the link was broken, the request was blocked or some issue...

— Secret Sneaker Store Online

Overview 1 / 20