Triple Whale
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Customer Story
See customer stages and timelines to understand retention at a
by Dadword IT · Launched: April 2026
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About Customer Story
Customer Story automatically syncs your Shopify customers and orders into six stages Prospect, New, Active, VIP, At Risk, and Churned no spreadsheets or manual tags required. Each customer gets a clear timeline showing first order, repeat purchases, total spend, and activity history, plus notes you can add. Auto segmentation works on every plan; Growth and Scale unlock custom manual thresholds. Runs in the background with zero impact on storefront speed.
Last verified: September 17, 2026 · Fresh
App details
- Developer
- Dadword IT
- Category
- Store management
- Pricing
- Paid
- Launched
- April 2026
- Rating
- 5.0 (1) on Shopify
Key features
- Up to 1,000 customers
- All customer stages & timeline
- Dashboard & insights
- Email support
- Up to 10,000 customers
Shopify Admin
3 plans · 14-day free trial
Starter
$9/month
Growth
$29/month
Scale
$79/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
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