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Customer Story

See customer stages and timelines to understand retention at a

by Dadword IT · Launched: April 2026

5.0 (1) on Shopify Built for Shopify
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Understand your customers with stages, timelines, and retention insights.

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About Customer Story

Customer Story syncs your Shopify customers and orders to automatically classify them into stages such as New, Active, VIP, At Risk, and Churned. Each customer includes a clear timeline showing first order, repeat purchases, total spend, and activity history. The dashboard highlights customers who may need attention, giving merchants structured visibility into retention based on their existing data. Automatic customer stages (New, Active, VIP, At Risk) Visual customer timeline with order history Dashboard highlighting customers who need attention

Last verified: July 21, 2026 · Fresh

App details

Developer
Dadword IT
Category
Store management
Pricing
Paid
Launched
April 2026
Rating
5.0 (1) on Shopify

Key features

  • Up to 1,000 customers
  • All customer stages & timeline
  • Dashboard & insights
  • Email support
  • Up to 10,000 customers

3 plans · 14-day free trial

Starter

$9/month

Growth

$29/month

Scale

$79/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

We’ve been using Customer Story to segment customers into VIPs, prospects, and new shoppers, which made our campaigns much more targeted. Simple setup and easy to use.
— Parfumenligne.ca

Overview 1 / 1

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