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DC: WhatsApp Marketing + API

AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery

by DelightChat · Launched: January 2021

4.8 (222) on Shopify Used by 651 Shopify stores

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Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.

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About DC: WhatsApp Marketing + API

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.

Last verified: September 17, 2026 · Fresh

App details

Developer
DelightChat
Category
Store management
Pricing
Paid
Launched
January 2021
Rating
4.8 (222) on Shopify

Key features

  • Support Inbox: WA, IG, FB, Email, Chat
  • Chatbot, Self-Service Widget, Mobile App
  • GPT AI Agent (10k free tokens/mo)
  • WA Marketing: Cart & Checkout Recovery
  • COD Verification & COD to Prepaid Flows
Integrations with:

Email Facebook Messenger & Comments Fastrr, FlexyPe, Cashfree Instagram DM & Comments Razorpay, Gokwik, Shopflo, OCC Shopify Flow WhatsApp Business API

3 plans · 14-day free trial

Startup

$29/month

Scale

$99/month

Growth

$299/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 90 Shopify App Store reviews

Use the arrows to read individual reviews

Very helpful
— MARLEA Monte Carlo
empty
— Factory Price Shop
onboarding integration was very smooth. plantform is realy simple to understand and start using.
— SERENE SNAANA
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient. What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hou...
— Boldiful
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow. It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meani...
— The Sootee
Good Service
— Machli
Great assistance
— Greenfish
Excellent customer support
— JEWELPOP
The customer care service is very prompt & helpful.
— Vanilla Moon
easy process
— elenthelabel
Not happy with service
— Reenisaa
loving the app!!! just starting but for now super good and all the services here
— CINCO
The team is giving me good help and support on my very difficult step, which I FACE IN DELIGHTCHAT
— Saab Pakistan
Great app and Good customer Support team
— Paul And Mike
Thank you Priya Maam for helping and being available throughout to fix the problem, excellent support
— Craft Delights
dharamapriya was very kind and helpful in settig up. very patient
— Oblique
We’ve been using DelightChat for our Shopify store and the experience has been excellent. The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow. What really stands out is the support team — fast, responsive, and genuinely helpf...
— Koshermarket
good experience
— Derimondo_India
very helpful and nice happy to be working with them! :)
— Adorn Cosmetics
Very helpful and friendly service!
— Petworld

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