Deskhero

Tailored responses from past tickets and internal data

by Deskhero · Launched: October 2025

5.0 (1) on Shopify

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About Deskhero

Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero.When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply.A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate. AI suggested replies AI Automation Microsoft/Google mailbox ready

Last verified: July 17, 2026 · Fresh

App details

Developer: Deskhero
Category: Store management
Pricing: Paid
Launched: October 2025
Rating: 5.0 (1) on Shopify

Key features

Tickets (500)
AI-suggested answers
Mailboxes (1)
Knowledge base articles (50)
Web scraped pages (250)

Integrations with:

Google (Email sync), Microsoft365 (Email sync)

3 plans · 30-day free trial

Small (3 Agents)

$29.85/month

Medium (3 Agents)

$44.85/month

Large (3 Agents)

$89.85/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

Smidigt verktyg som underlättar vår ärendehantering. vi vill inte ha chatbotar på vår sida och med detta verktyget får vi fördelarna med en chatbot men det personliga i ett riktigt mailsvar, appen gör jobbet åt oss med att leta upp all bakomliggande fakta och presentera ett föreslaget proffsigt svar till kunden vi kan skicka.

— Mon Bistro & Friends

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