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About dixa
Dixa is a customer service platform that combines omnichannel support with a powerful AI and automation engine. Our platform is built on a Human + AI philosophy. We believe repetitive inquiries should be handled by AI, so human agents can deliver valuable experiences through empathy and genuine connection. We integrate natively with the broader e-commerce ecosystem. This includes our Shopify app, which lets your team view and update Shopify orders directly inside Dixa’s unified agent workspace. All support channels and customer data in a one-screen agent workspace. AI Agent that handles repetitive tasks on chat, email and social. Powerful workflow automation with an intuitive drag and drop builder. Two-way Shopify integration that lets you access and edit orders within Dixa. Show more Show less
Last verified: July 18, 2026 · Fresh
App details
- Developer
- Dixa Aps
- Category
- Store management
- Pricing
- Paid
- Launched
- July 2025
- Rating
- 0.0 on Shopify
Key features
- All Channels
- External Knowledge Center
- Customer Satisfaction Score (CSAT)
- Callback
- Language Detection
55+ integrations, Ada, Braze, Jira, Klaviyo, Recharge, Shopify Admin
3 plans · 14-day free trial
Growth Plan
$109/month
Ultimate Plan
$169/month
Prime Plan
$215/month
Plans and prices as listed on the Shopify App Store.