EcoCart Green Protection

Offer shipping protection & climate impact at checkout.

by EcoCart · Launched: May 2020 · Free plan available.

4.9 (90) on Shopify Used by 1,342 Shopify stores Built for Shopify

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Revolutionized checkout optimization with branded shipping protection, cashback, & climate impact.

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About EcoCart Green Protection

We empower merchants to deliver a seamless post-purchase experience that prioritizes transparency, sustainability, and customer satisfaction. Our platform combines shipping protection, efficient claims management, and cashback rewards to optimize every step of the customer journey. By blending eco-conscious practices with tailored post-purchase solutions, we help brands build trust, drive repeat purchases, and make a positive impact—positioning you as the hero in every customer interaction. Offer shipping protection, rewards, & climate impact in one checkout experience Showcase sustainability with impact counters, pop-ups, banners, & landing pages Track sustainability & claims metrics in your merchant portal Customize claims to address pain points for both your customers & your team White-labeled post-purchase, from emails to claims and cashback rewards codes Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: EcoCart
Category: Marketing & conversion
Pricing: Free plan available
Launched: May 2020
Rating: 4.9 (90) on Shopify

Key features

Revolutionized checkout optimization with branded shipping protection, cashback, & climate impact

Integrations with:

Checkout, Gorgias, LoyaltyLion, Recharge, Tapcart, Yotpo, Zendesk

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

We are pleased to be involved in projects that reduce carbon, support sustainable development and climate action. Thank you to the EcoCart team for their help!

— Ratta Supernote

We were excited to partner with EcoCart as an eco-conscious business, but after onboarding, your widget isn’t working and we’ve received no support—emails ignored, meeting canceled last minute, scheduled a new meeting yesterday late afternoon again and it was canceled again. This is disappointing and unprofessional. We need a resolution ASAP. UPDATE: Marina finally was able to get ahold of me and...

— Beyond Borders Collective

Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.

— Mega Fluffy

This app is easy to setup, easy to use and armed with strong support staff who reply quickly. Thanks!

— Good Judy

Great customer service easily installed once I reached out. I’m so happy to be able to have this app integrated!

— Bubble Baby

EcoCart is in support of a great cause, so I'm thankful that the app exists. I've also found the support team to be incredibly responsive and helpful, which is a huge plus.

— Eddi

A must-have app! It has a nice modern look and a great support team, and overall, it's for a noble and very important cause. Very glad to have Eco-Cart on my store

— Revelmy

great customer support! lovely team who is there to help and follow up to make sure you are satisfied.

— Saylor NYC

I love this app!! It has so much diversity in the projects you can use along with such an awesome add-to-cart button. Get this app today!

— Jasmine's Home & Co

Really amazing app for offset CO2 and support great projects about sustainability!! The customer service is on another level, super kind and quickly to assist me with everything I need, I'm really really satisfied with this app, I couldn't recommend it more!!

— Erynoole

Really like this app! I really like the concept of this app and it's great to have EcoCart in my store! It looks really good! The support is also very very helpful. Austin was very kind, helpful, and attentive to solve my problem. Really great communication! Thank you, Austin!

— LUXNGIFT

Great app! Customer service was great and helped us try the add to cart option off vs on. Toggling it on had a much better participation rate with zero customer complaints. So we're happy to keep it there so our customers can offset the emissions from their orders.

— YoRo Naturals

I'm extremely disappointed with my experience using EcoCart for our website. Initially, their team was responsive and communicative, but once we activated payments, they suddenly became unresponsive. We've been waiting for over two months for a reply regarding a specific case, and it feels like they've ghosted us. I've sent multiple emails (three, to be exact), but there's been complete radio sil...

— SEYANTE

Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor...

— SoulKu

Several of our apps and even our 3PL are having a hard time working with Eco Cart with the way it's setup, creating a new variation/sku each time an order is placed. EcoCart tried to help, but they cannot change the fundamental way they are setup. We are going to have to remove the app.

— The Eczema Company

We highly DISCOURAGE the use of Ecocart and will never recommend it again. We disabled the app from September 2021 after finding an alternate solution and confirming with the team that we wouldn't be charged moving forward. However, they began charging us again in January, explained that they had migrated to a newer version of their widget so it was automatically enabled on our store again; this w...

— advene

I really want to leave more stars as I like the app in general, but I have a few issues and someone needs to get back to me otherwise I will need to delete it.

— Janika Collective

Pretty convinced this app is a scam. I've sent them multiple emails through different methods (from Shopify's app, in app, and on their site), and I haven't heard a reply from them. It's been about a month, so I'm not being impatient. Really frustrating for a handful of reasons but the main one is: WHAT ARE THEY ACTUALLY DOING WITH THE MONEY? It's hard to believe a company that is supposed to dona...

— GUÜDS.io - your new favorite health food store + warehouse club

I am very happy with this app overall! The widgets looks clean and modern compared to some apps i looked at. The support was off the hook! Austin was very attentive with amazing communication. Everything looks great on the website!

— Flex Kicks

Austin from customer service was super helpful and helped me set EcoCart on my two expansion store and the app works perfectly, our customers are getting on board! Thank you.

— TEAMM8 Australia

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