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ECPower Segment CRM & Insights

Segment-Based CRM & Insight Analytics for Retention & LTV

by ECPower · Launched: November 2023 · Free plan available.

5.0 (14) on Shopify Built for Shopify
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Transform fragmented customer data into insightful, actionable segments—and boost retention and LTV.

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About ECPower Segment CRM & Insights

Customer retention drives growth, but data is scattered and hard to analyze. ECPower gathers and organizes all the data into actionable customer and order segments. Track key metrics like LTV, revenue, and purchase trends at a glance, and effortlessly analyze, manage, and compare segments to uncover insights. Identify high-value customers, optimize cross-sell and upsell strategies, and refine marketing campaigns. No technical skills needed—just powerful, easy-to-use customer intelligence. Segment Management – Organize customers into segments and track growth easily. Customer Insights – Reveal buying patterns, retention trends, and key customers. Metrics Aggregation – Track LTV, revenue, and AOV—instantly and effortlessly. Order Analysis – Track and analyze sales trends to refine marketing strategies. Product Analysis – Identify top-selling items and optimize cross-sell & upsells. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer
ECPower
Category
Store management
Pricing
Free plan available
Launched
November 2023
Rating
5.0 (14) on Shopify

Key features

  • Free forever, no credit card required
  • Try core features as long as you want
  • Explore before upgrading your plan
  • Unlock all features with no limits
  • For up to 5,000 active customers
Integrations with:

Email & SMS Platforms, Loyalty & Membership Apps, Point of Sale Apps, Sales Channel Apps, Subscription Apps, WhatsApp Platforms

4 plans · starts free · 14-day free trial

Free to install

Free

Starter

$80/month

Growth

$240/month

Scale

$400/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 22 Shopify App Store reviews

Use the arrows to read individual reviews

Based on the following points, this tool is highly attractive: ・Easy Automation: By leveraging customer information from e-commerce, it is expected to create synergy with the advertising business. The automated assignment of Shopify Tags enables visualization and condition-based configuration, which contributes to efficiency. ・Synergy: As an e-commerce handled by media companies, the visualiza...
— 買えるLEON
An easy-to-understand way of digging into your data with its powerful customer and order segmentation features. Brings all of your Shopify data together in one place, with an intuitive UX that's easy for even beginners to get the hang of. Offers insights at a glance, with the opportunity to dig deeper into just about any segment or piece of data.
— viviON BLUE
We’ve been using EC POWER for one month. It’s simple, intuitive, and easy to use, making it incredibly helpful for analyzing and improving KPIs. The ease of creating segments and the capabilities for cohort and insight analysis surpass other apps. It’s a highly recommended tool
— OAO
This tool helps us truly understand our customers. With clear insights, we feel confident in our marketing decisions and know exactly how to improve engagement and drive sales. Also really easy for beginners like me. Highly recommended!
— SHUKA
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— Forget-me-nots Online Store
The support team is fantastic! Their suggested segments are spot-on and have been performing well for our store. This solution really understands what makes a difference in retention marketing!
— Phool
This platform integrates well with existing apps, providing valuable metrics and insights. It has simplified our retention efforts and made data-driven decisions easier!
— Fleuri Beauty
This app organizes our scattered data into actionable segments, making analysis productive and impactful. It’s been a tremendous help in driving data-driven retention strategies!
— 酒庫住田屋オンラインストア
Even on the free plan, this app offers a lot! It’s a great tool for boosting retention without the need for immediate spending!
— MISOVATION
ECPower is essential for retention! I can easily gain valuable insights from segmented customer data, allowing me to target the right audience and enhance my email marketing and loyalty programs. Truly a must-have tool for growth!
— Tashinam (タシナム)
LTVがECにおいて非常に重要な指標であることは理解はしていましたが、LTV向上のためにどのように分析し、どのようなアクションをすべきかが不明確でした。 ECPowerを導入し、ツールの使いやすさは勿論、手厚いサポートやマニュアルが充実しているということもあり、簡易的に様々な顧客セグメントを作成することができ、分析することが可能になりました。 また一度顧客セグメントを作成すれば、顧客セグメント単位でLTVを管理でき...
— MAISON SPECIAL
This tool is exceptionally user-friendly and has greatly simplified the management of large customer segments. We've gained a clearer view of our target customers, enhancing our understanding of their needs and preferences.
— アニメユニバーシティコープ
The innovative segmentation capabilities of this app extend beyond basic RFM analysis, incorporating insights from initial and subsequent purchase details. This feature enables the crafting of marketing strategies that are finely tuned to each step of the customer's purchasing journey. The access to detailed purchase activity and sales reports within each segment in an invaluable resource for gene...
— Nsemirates
Good-app its segment-specific reports mean I can finally ditch those time-consuming spreadsheets. No more building mailing lists from the ground up every single time. Plus, the free plan isn't just a teaser; it's got everything you need for the long haul, making it a no-brainer for anyone just starting out.
— Tbns
I like this app's focused approach to managing customer segments. I'm using other email marketing tools but this is the first that actually lets you track key segment data effectively. Take, for example, its feature that lets you constantly check if your marketing is reducing the number of At-Risk customers, That alone makes this tool a must-have for any digital marketers.
— kitchen item hub
Good app – its segment-specific reports mean I can finally ditch those time-consuming spreadsheets. No more building mailing lists from the ground up every single time. Plus, the free plan isn't just a teaser; it's got everything you need for the long haul, making it a no-brainer for anyone just starting out.
— Steller goods
EC販売での売上を伸ばすとともに、お客様のニーズを理解し、お客様あったサービス・企画を実施したい。お客様満足度を向上させていきたいが、「お客様全体数が多く、対象者が多いため何から実行すればいいかわからない」というのが課題でした。ECpowerを活用し始めてから、まずお客様のリアルな実態を知ることができました。 お客様のあらゆるセグメントを作成し、お客様に合ったサービスを実施することが可能になりました。セグ...
— Soel
The innovative segmentation capabilities of this app extend beyond basic RFM analysis, incorporating insights from initial and subsequent purchase details. This feature enables the crafting of marketing strategies that are finely tuned to each step of the customer's purchasing journey. The access to detailed purchase activity and sales reports within each segment is an invaluable resource for gene...
— Umar riaz
I like this app's focused approach to managing customer segments. I'm using other email marketing tools but this is the first that actually lets you track key segment data effectively. Take, for example, its feature that lets you constantly check if your marketing is reducing the number of At-Risk customers. That alone makes this tool a must-have for any digital marketers.
— Tara Collection
セグメント配信施策を実施する際に、今までは自分で注文データの集計をしてリストを作成していたために、かなりの時間を要しておりました。 ECPowerを導入することで、すぐに・直感的に顧客セグメントを作り、プロモーション施策を実施し、効果測定することができています。 集計作業にほとんど時間がかからなくなったので、業務が大幅に楽になりました。また、以前にも増してPDCAを素早く回すことができています。
— LOGIC

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