Cleverific Order Edit & Upsell

Edit orders, cancel, update addresses, & post purchase upsells

by Cleverific, Inc · Launched: February 2014

4.7 (233) on Shopify Used by 85 Shopify stores

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Self-serve order editing & post-purchase upsell: customers update their Shopify orders in seconds & buy through one-click post-purchase upsells, increasing AOV.

Get it on Shopify →

About Cleverific Order Edit & Upsell

Save time with self-service order editing & increase average order value with personalized AI post-purchase upsells. Let customers edit orders after checkout by updating addresses, adding or swapping products, changing quantities or product options, & canceling before fulfillment. Control edits with timed rules, order-specific permissions, & fraud prevention limits. Then show personalized product offers customers can add to their existing order in 1 click. No separate order or checkout required.

Last verified: September 18, 2026 · Fresh

App details

Developer: Cleverific, Inc
Category: Orders & shipping
Pricing: Paid
Launched: February 2014
Rating: 4.7 (233) on Shopify

Key features

100 order edits, new or draft orders
Self-serve editing, drag n drop setup
Customers edit address, add items & more
AI one-click post-purchase upsells
Upsells trained on your sales data

Integrations with:

Checkout Customer accounts Klaviyo Oracle NetSuite Order Printer Pro Rebuy Recharge ShipStation Shopify Admin Shopify Flow

3 plans · 21-day free trial

Growth

$59/month

Professional

$119/month

Premium Plus

$359/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.

— CattleTags.com

Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!

— Incrediwear Holdings, Inc

a game-changer for anyone struggling with the limitations of Shopify's native order edit options.

— Limited Run Games

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

— TopJob

Amazing customer support! Laura has been exceptional! This app saves us time! Thank you!

— Ouate de Phoque

Cleverific has been a huge help for our team! It’s reduced so much of the manual work we used to do, and the dashboard is simple, clear, and easy to navigate. Their team has been (and continues to be) incredibly responsive whenever we have questions, making the whole process smooth from start to finish. It’s saved us time and allowed us to focus on bigger projects that actually move the needle. Hi...

— Azuna

Great, efficient, useful. Works seemlessly with our tagging in shopify

— Seek One

We use Cleverific for their self-serve order editing feature. We looked at all the other apps with that functionality in our evaluation, and Cleverific was far and away the best with user experience, stability, and service. We have been very happy with the app after using it for several months from all of our Shopify stores.

— The People's Provisions

Cleverific has been a great tool — easy to use and has noticeably improved our customer experience.

— SP5DER

Laura and Josh were incredibly helpful and took a lot of time to support me with every question I had. Their assistance was not only fast and professional, but also very personal and tailored to my specific needs. Thank you both for the great support, it made a real difference!

— Guardian

Easy and quick setup. Their support team was very helpful.

— Tulip Shades

Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.

— The Balm Box

Free plan not available, only free trial

— Reichmann USA

Has a setting that refunds edited orders by default, automatically enabled. App in no way lets you know that it will be refunding orders by default. Support was no help as far as cancelling the refund we did not approve. Potentially massive problem, we are currently at the mercy of our customer being willing to pay a second time after receiving everything already.

— Weldermade

It sounds so easy and it is easy to make changes...until you find out it creates a new order in place of the old one which created more problems for me to fix. With the way my system is set up this won't work for me and I really wish it would have. Beware that the duplicate order will show up in your Shopify reports which will inflate sales.

— BSFCB2B

Their pricing plan is scam. There is no monthly plan. When you want to sign up for a plan, they only offer an annual plan, at 10% discount of the monthly plan. Unethical way of doing business.

— BrightEyes

bad customer service. they use a 3rd party app to pick up calls and take your info down and no one gets back. i didn't use this app and asked to cancel it and just realized i was charged all these months after telling them i wanted to cancel!

— Sarah Musa

I've used this app for years then about 9 months ago I noticed that the shipping fee on the original order was no longer being cleared. I have contacted support several times, and they simply blamed shopify, refusing to fix the issue with their app. I can no longer use this app as my accounting numbers get all screwed up. I now simply create a duplicate order with a 100% discount for the correctio...

— Designs by MyUtopia Shout Out

Would not recommend it. The app messes with both the total sales number and the order numbering. Both are SUPER critical for tracking your store.

— Bonrisu

Cleverific has been a game changer for our ecommerce business. Address changes were the number one customer service request we were fielding on a daily basis, often causing frustrations when our orders shipped out faster than the address changes could be communicated. Adding a 15 minute hold to our order processing to allow for customers to adjust addresses themselves has already cut down on the n...

— McConnell's Fine Ice Creams

Overview 1 / 20