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Egentify

AI chat agent that resolves chat, email, and voice tickets.

by Egentify · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify Used by 2 Shopify stores

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AI support agent that resolves chat, email, and voice tickets for Shopify stores. Looks up orders, processes refunds, and reduces support volume.

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About Egentify

Egentify is an AI support agent that resolves customer questions in chat, email, and voice before your team needs to step in. It uses your live store data (products, orders, shipping, policies) to answer accurately, and routes only what it can't handle to your team. Watch every conversation live and take over any chat from a shared dashboard. Egentify significantly reduces the support volume reaching your team.

Last verified: October 30, 2026 · Fresh

App details

Developer
Egentify
Category
Store management
Pricing
Free plan available
Launched
May 2026
Rating
5.0 (1) on Shopify

Key features

  • 50 conversations/mo
  • Autonomous ticketing
  • 1 team members
  • 150 conversations/mo
  • 3 team members
Integrations with:

Shopify Admin

4 plans · starts free

Free

Free

Starter

$39/month

Growth

$149/month

Scale

$399/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Egentify was an absolute game changer for our support workload. It handles order lookups, shipping quetsions, and refunds on its own using our live store data. The setup was quick, and the flat rate pricing is a huge relief compared to other apps out there. It genuinely feels like having an extra support rep who's always working. I highly recommend this for any store looking to scale support witho...
— Aster & Rowe
I've been using Egentify for 5 of my sites, 2 on Shopify and it has alleviated 90% of my customer service. I wouldn't be able to run all my stores without it.
— GroSpore

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