Shopify Inbox
An AI sales associate for your online store
Egentify
AI chat agent that resolves chat, email, and voice tickets.
by Egentify · Launched: May 2026 · Free plan available.
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About Egentify
Egentify is an AI support agent that resolves customer questions in chat, email, and voice before your team needs to step in. It uses your live store data (products, orders, shipping, policies) to answer accurately, and routes only what it can't handle to your team. Watch every conversation live and take over any chat from a shared dashboard. Egentify significantly reduces the support volume reaching your team. Answers chat, email, and voice questions before your team needs to step in. Looks up orders, tracking, and shipping status directly from your store Unified ticket inbox with full conversation history across every channel Show more Show less
Last verified: July 21, 2026 · Fresh
App details
- Developer
- Egentify
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- 50 conversations/mo
- Autonomous ticketing
- 1 team members
- 150 conversations/mo
- 3 team members
4 plans · starts free
Free
Free
Starter
$39/month
Growth
$149/month
Scale
$399/month
Plans and prices as listed on the Shopify App Store.
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