ExOrders ‑ Return & Exchange

Automate the return/exchange process and have happy customers

by LogicEverest · Launched: September 2021 · Free plan available.

5.0 (1) on Shopify Built for Shopify

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Manage the refund/exchange requests automatically and send email notifications for progress updates.

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About ExOrders ‑ Return & Exchange

ExOrders - Return & Exchange lets you automate and customize your return and exchange procedures. It builds the trust of your customers by allowing them to return/exchange the entire order or a few products from it. All they’ll need to do is to log in with their order number and email or contact number.Upon receiving the request, you can approve or reject it. A custom email notification will be sent to your customers every time you change the request status, which will keep them updated. Provide a full refund or exchange facility for the full order or a part of it Send a custom message to your customer to discuss your request in detail Manage a list of unlimited reasons in your own language to improve clarity Choose to activate or deactivate the exchange, return, and screenshots options Approve or reject the return/exchange requests posted by the customers Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: LogicEverest
Category: Orders & shipping
Pricing: Free plan available
Launched: September 2021
Rating: 5.0 (1) on Shopify

Key features

Manage the refund/exchange requests automatically and send email notifications for progress updates

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 5 Shopify App Store reviews

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I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You

— Nayab's Rogue

Thank you very much for your App! it helped us a lot to atomize the process with our return and exchange orders

— HILLMAN

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

— Cosmekarn

De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...

— ieniemieniepartys

There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."

— Cymbal House

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