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Feefo Product Reviews

by Feefo Holdings Limited · Free plan available.

3.4 (8) on Shopify Used by 1,766 Shopify stores +61 installs · 30 days

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Everything you need to increase sales, trust, and customer engagement with verified product reviews

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About Feefo Product Reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers.Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most. Quickly and easily start collecting product reviews in only a couple of clicks Make reviews easy to discover with 10+ on-brand ways to display for your store Connect with Google Seller & Google Shopping to collect or showcase top ratings Take action from trusted feedback knowing that reviews are from verified buyers Get feedback about your store with brand reviews — build trust and gain insights Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Pricing
Free plan available
Rating
3.4 (8) on Shopify

Key features

  • Everything you need to increase sales, trust, and customer engagement with verified product reviews

2 plans · starts free

Free

Free

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 21 Shopify App Store reviews

Use the arrows to read individual reviews

Overall really pleased with Feefo (using the free version). We started with Trustpilot but found that they were deleting our verified customer reviews that had been sent through by Shopify, and the support to fix this issue was non-existent. Came across Feefo and have been really happy so far. The service review integration was seamless and easy to setup. Getting the product reviews to display...
— Bear & Birdy
Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes). I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and...
— K2 Yak Chews
Feefo app: Efficient feedback platform, user-friendly interface, reliable reviews, and excellent customer support. A must-have for businesses seeking genuine customer feedback. 5/5!
— Blast Away
Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall!
— Affinity Crystals
So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE than...
— SwellFitness
Have had no issues with the app, so was surprised to see some negative reviews. Would have no hesitation in recommending it.
— Linwood
We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent! Feefo is a vital pa...
— Electric Bear Brewing Co | British Craft Beer
This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!
— Mitchellsbuildingcentre
I'm surprised there are not more positive reviews on this app We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers The customer service team are very friendl...
— Pfaa2u
I love this review app everything about this app clean and im using the free part 50 emails per month i wish it was more and cheaper but beside that grate app
— Reidsboutiques
This app just sorts it all out for you, it is brilliant. Customer reviews now display for each of my products. Easy to install and great customer support from Feefo.
— Kippson
The implementation of the Feefo app onto my Shopify website was absolutely seamless and stress free. With the great support Feefo provided, it's up and running and provides customers with trusted reviews whilst viewing products. We believe it's important to have this information clearly displayed to show the great customer service provided. Thank you Feefo, this app is brilliant!! 10 out of 10!
— Kennedy Wild Bird Food Ltd
BEWARE: we have two stores on Feefo and they will hold your reviews hostage. We went to move providers, and they refuse to allow us to export reviews (over 200k reviews), they slip it in the contract that they own your reviews. So unless you want them to own your data and you to be stuck with them for life, choose a different provider. No one else in the industry does these, these guys are bad...
— Crafting.com
This application is broken and only sends reviews to around 10-15% of our valid customers. We have a 4 month old ticket open with Feefo and they appear to not have the technical nous to fix the issue. We will have to move providers. FYI anyone reading from Feefo, ticket 719016.
— Online Carpets
I'm an existing FeeFo customer with a Premium Plan and this App won't install. If I could give it zero stars I would. Abysmal. I've contact support and they've sent me a word document with complex instructions for creating my own integration app!!!!!! Abysmal.
— Zindiak
Don’t download it, didn’t even use it, I delete it after less than a day because of better options on the market and its charging me 60 usd
— TECH STICKER
App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue.
— Noons UK
This app is fraud unfortunatly I deleted other apps and kept this one for reviews , They say in FREE version you get : 150 free feedback request emails in the first month (50 emails a month thereafter) This is a lie, after one month none of the features are working, and you must upgrade to use the app, which is not mentioned in free version description. Support service is very slow, conversations...
— Alep Jewellery
For an app that 'easily integrates' it easily unintegrates too. Paid for this for months without getting any of the organic stars. Highlighted how these have disappeared 6 months ago. While I got attentive service, nothing of any substance changed. Today I ask again and a different person understands the issue. When I have asked them to tweak the script itself on our site to make it work, the...
— Vape Juice
It says: "What You Get: A lot! Install our Shopify plugin and you get these features absolutely free".... AND it says "for no monthly fee" I just added it and it says I have 31 days left on the trial. LIES and fraudulent. AND when you click to extend it wont even tell you a price. For all I know it's only $10 (but doubt it... that's why they hide it).... Don't say it's ABSOLUTELY FREE.
— Just Ask Parker

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