FlexReturn Return Center

Smart order return app to automate and manage customer returns

by Flextech · Launched: July 2021 · Free plan available.

2.1 (9) on Shopify

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Smart return center to request and mange returns, exchanges, and refunds. Simplify return management

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About FlexReturn Return Center

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Last verified: October 4, 2026 · Fresh

App details

Developer: Flextech
Category: Orders & shipping
Pricing: Free plan available
Launched: July 2021
Rating: 2.1 (9) on Shopify

Key features

5 free returns per month
Return rules
Customizable branded return portal
Returns management admin
Email notifications

Integrations with:

EasyPost ShipStation Shippo

4 plans · starts free

Free

Small

$6.99/month

Medium

$19.99/month

Large

$69.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 97 Shopify App Store reviews

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Great app. Very helpful to bring more customers. Highly Recommended to all business owners. Get it free app now.

— Recorner

Easiest setup ever and results came instantly.

— MO Store Pro

Ahmad was extremely helpful and patient with me and went above and beyond with a Google Meet meeting to assist me in my time of need. I am very appreciative. Thank you Man!

— Modesty Lux

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— Future Cart

App is very good, reduces our work load by 50%. Most Hard part is taken care. I recommend!

— Glow Nest

Love this, nice app. Clean looking interface too.

— Eco Trendz

Thanks so much for such an AWESOME App!!

— Costal Store

Trustworthy!

— Pure Cart

Solved our issue quickly and efficiently! Thanks Ahmad

— Gagay shop

A great way to manage returns all in one place.

— Blue Bird

このアプリは返品プロセスを簡素化し、私たちやお客様にとってシームレスな体験を提供してくれます。直感的なインターフェースと自動化機能のおかげで、大幅な時間節約が可能になりました。ぜひお勧めします！

— Prime Mall

Just 100% worth it. The timely and effective support. Efforts they've put deserves an appreciation especially Ahmad from the team, thanks a lot.

— Amplify Record

UPDATE: this app is unusable. Sadly it's no longer working with shopify, with shipstation, do not add to your shop. Used to work so great! no longer integrates with shipstation for return labels, weeks and weeks of no support after multiple outreach attempts.

— Sarah Marie Running Co.

I like the product, but whoever runs it stopped responding to support requests, the email function broke about 6 months ago and 0 responses, not sure what happened.

— Sterling Lighting

No support when having a major technical issue

— Freshmans Archive

Excellent experience so far

— Urban Uptown

The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.

— The Truffle

Resolved our major issues and our returns process is so smooth now. The support from the team is excellent.

— Whismy World

Hi, This app is very cool, simple and straight. I was really looking for this kind of app since months, and i can't tell this app is really do the job. Thank you so much

— BuyThingToday