Shopify Inbox
An AI sales associate for your online store
FormalChat
AI live chat with human handoff for your store (auto...
by FirasCodes · Launched: May 2026 · Free plan available.
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About FormalChat
FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time. You manage all conversations from a web dashboard or the FormalChat native and PWA mobile apps, and get push notifications when customers are waiting.
Last verified: September 15, 2026 · Fresh
App details
- Developer
- FirasCodes
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- 50 AI messages/mo
- 1 operator
- 3 knowledge entries
- 5 canned replies
- 1,000 AI messages/mo
4 plans · starts free
Try LiveChat Free
Free
Growth
$23/month
Pro
$59/month
Business
$119/month
Plans and prices as listed on the Shopify App Store.
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