FormalChat

AI live chat with human handoff for your store (auto...

by FirasCodes · Launched: May 2026 · Free plan available.

0.0 on Shopify

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About FormalChat

FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time. You manage all conversations from a web dashboard or the FormalChat native and PWA mobile apps, and get push notifications when customers are waiting. AI trained on your products answers customer questions automatically, 24/7 Handoff connects shoppers to your team when they want to speak with a person Manage all chats from a web dashboard or iOS and Android mobile app Push notifications alert you on your phone when a customer is waiting Lead capture collects visitor email and contact info automatically during chat Show more Show less

Last verified: July 21, 2026 · Fresh