Helmsly

AI customer support, with the caps you set.

by Helmsly · Launched: May 2026

0.0 on Shopify

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AI customer support with limits you set. Handles WISMO, refunds, and returns — escalates the rest.

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About Helmsly

Helmsly is an AI customer-support agent built specifically for Shopify. It reads your products, pages, and policies, then handles WISMO questions, returns, refunds, cancellations, and discount requests across chat and email — with caps you set, so the AI never exceeds the rules you'd give a human teammate. You configure per-action limits for refunds, returns, and discounts in your admin, and the AI escalates anything outside them to your inbox. Answers "where is my order?" with real-time tracking from Shopify Handles refunds, returns, and cancellations — within caps you set Creates discount codes within configurable per-action limits Ingests products, pages, and policies automatically Escalates to email when confidence drops or customer asks Show more Show less

Last verified: July 21, 2026 · Fresh