Shopify Inbox
An AI sales associate for your online store
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About Helmsly
Helmsly is an AI customer-support agent built specifically for Shopify. It reads your products, pages, and policies, then handles WISMO questions, returns, refunds, cancellations, and discount requests across chat and email — with caps you set, so the AI never exceeds the rules you'd give a human teammate. You configure per-action limits for refunds, returns, and discounts in your admin, and the AI escalates anything outside them to your inbox.
Last verified: September 12, 2026 · Fresh
App details
- Developer
- Helmsly
- Category
- Store management
- Pricing
- Paid
- Launched
- May 2026
- Rating
- 0.0 on Shopify
Key features
- 500 conversations / month
- Storefront chat widget
- Email inbox integration
- Auto refunds (with caps)
- Auto returns + cancellations
3 plans
Starter
$29/month
Growth
$79/month
Scale
$199/month
Plans and prices as listed on the Shopify App Store.
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