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HelpDesk.com AI Ticketing

Automated help desk for smart, team-based ticket resolution

by Text · Launched: January 2021

1.0 (1) on Shopify
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About HelpDesk.com AI Ticketing

HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.

Last verified: August 13, 2026 · Fresh

App details

Developer
Text
Category
Store management
Pricing
Paid
Launched
January 2021
Rating
1.0 (1) on Shopify

Key features

  • Paid users with admin or agent roles
  • Unlimited free viewers
  • 5 teams
  • 5 forwarding addresses
  • 5 reply addresses
Integrations with:

ChatBot Checkout LiveChat Salesforce Slack Zapier

2 plans · 14-day free trial

Team

$34/month

Business

$59/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.
— Panda Motorworks

Overview 1 / 1

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