Shopify Inbox
An AI sales associate for your online store
Helpium: AI Support Chat
AI Chat that answer FAQs, track orders or hand over...
by Helpium, LLC · Launched: June 2026
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About Helpium: AI Support Chat
Helpium adds an AI chat widget to your storefront that instantly answers customer questions from your store's own knowledge. Shoppers can check order status, cancel orders, and start returns or refunds in the chat, so your team handles fewer repetitive tickets. When a question needs a person, the conversation hands off to a live agent. Setup is a single theme toggle with no code, and you can match the widget's color, position, and bot name to your brand.
Last verified: August 26, 2026 · Fresh
App details
- Developer
- Helpium, LLC
- Category
- Store management
- Pricing
- Paid
- Launched
- June 2026
- Rating
- 0.0 on Shopify
Key features
- Unlimited seats
- 15,000 AI messages/mo
- Live chat widget
- Order, product & policy answers
- Everything in Basic
3 plans · 14-day free trial
Basic
$14.99/month
Pro
$49.99/month
Pro Max
$99.99/month
Plans and prices as listed on the Shopify App Store.
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