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HelpLane
Help customers instantly with AI chat that sells and supports
by HelpLane · Launched: January 2026 · Free plan available.
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About HelpLane
HelpLane brings customer conversations and order data together in one inbox. Your support team sees order history, fulfillment status, and customer details alongside every message. Process refunds and cancellations without leaving the conversation. Add an embeddable chat widget to your storefront that automatically links visitors to their order history. AI-powered tools help draft responses faster while keeping your brand voice consistent.
Last verified: September 12, 2026 · Fresh
App details
- Developer
- HelpLane
- Category
- Store management
- Pricing
- Free plan available
- Launched
- January 2026
- Rating
- 0.0 on Shopify
Key features
- Customer support inbox with built-in order lookup
- View order history, process refunds, and chat with customers—all in one place
- AI-powered responses
Hubspot Stripe Telegram Twilio Flex Twilio SMS Whatsapp
4 plans · starts free · 14-day free trial
Free
Free
Standard
$49/month
Growth
$99/month
Pro
$199/month
Plans and prices as listed on the Shopify App Store.
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