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HelpLane
Help customers instantly with AI chat that sells and supports
by HelpLane · Launched: January 2026 · Free plan available.
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About HelpLane
HelpLane brings customer conversations and order data together in one inbox. Your support team sees order history, fulfillment status, and customer details alongside every message. Process refunds and cancellations without leaving the conversation. Add an embeddable chat widget to your storefront that automatically links visitors to their order history. AI-powered tools help draft responses faster while keeping your brand voice consistent. Manage conversations from email, chat, and other channels in one place View customer order history, fulfillment status, and tracking details Process full or partial refunds with line-item selection directly from the inbox Cancel orders with inventory restock and customer notification options Add a customizable chat widget to your storefront that auto-links customer data Show more Show less
Last verified: July 20, 2026 · Fresh
App details
- Developer
- HelpLane
- Category
- Store management
- Pricing
- Free plan available
- Launched
- January 2026
- Rating
- 0.0 on Shopify
Key features
- HelpLane is an AI-first customer support platform that integrates seamlessly with your store
Hubspot, Stripe, Telegram, Twilio Flex, Twilio SMS, Whatsapp
4 plans · starts free · 14-day free trial
Free
Free
Standard
$49/month
Growth
$99/month
Pro
$199/month
Plans and prices as listed on the Shopify App Store.
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