HelpMate ‑ FAQ & Help Center

Create FAQs for quicker assistance and reduce support time

by GroPulse · Launched: May 2023 · Free plan available.

5.0 (1) on Shopify Built for Shopify

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Improves user convenience by adding a help button to the store. It reduces support and tickets.

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About HelpMate ‑ FAQ & Help Center

The "HelpMate - FAQ & Help Center" app is designed to enhance user convenience. It allows you to place a floating button on the storefront, enabling customers to access frequently asked questions with a single click. By utilizing this simple app, you can efficiently help your clients by placing the common frequently asked questions and their answers. Therefore, this app reduces support calls, tickets, and the time you and your customers invest in resolving queries. Provides a floating button on the storefront for easy access to FAQs Delivers solutions to customer inquiries, reducing support demands effectively Saves time for both merchants and customers Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: GroPulse
Category: Marketing & conversion
Pricing: Free plan available
Launched: May 2023
Rating: 5.0 (1) on Shopify

Key features

Organize FAQs by Category
Floating FAQ Button on Storefront

Integrations with:

Shopify Admin

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!

— Culimer Equipment LLC

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