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HumanTouch: Helpdesk & Chat
Help Desk Platform with Verified Human Agents & Transparent AI
by Human Touch Technologies Inc. · Launched: June 2026 · Free plan available.
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About HumanTouch: Helpdesk & Chat
We believe Customer Support should always have a HumanTouch. Our platform brings email & live chat messages into one Shopify-native inbox. View orders, issue refunds, and manage tickets in the simplest way possible. Save even more time with our AI assistant Hewie, who can help you pull order details in real-time and auto-draft responses. Edit & verify all AI-generated messages before hitting send. Handle repetitive inquires with automations, and save time with saved replies + internal notes.
Last verified: August 13, 2026 · Aging
App details
- Developer
- Human Touch Technologies Inc.
- Category
- Store management
- Pricing
- Free plan available
- Launched
- June 2026
- Rating
- 5.0 (2) on Shopify
Key features
- Human2Human connection is always free
- Free Chat Widget for your Storefront
- Offline messages stored in your inbox
- Up to 50 most recent conversations
- 1 Verified Human User
Shopify Admin
4 plans · starts free · 14-day free trial
Basic Human
Free
Human Enabled
$39/month
Human Empowered
$99/month
Human Unleashed
$299/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 2
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