IllumiChat ‑ AI Support & Chat

Turn support into sales — resolve tickets & recover carts

by IllumiChat · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify

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AI customer support agent — instantly resolves order, shipping, and product questions 24/7

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About IllumiChat ‑ AI Support & Chat

IllumiChat is an AI support agent built for Shopify. It connects directly to your store to answer customer questions about orders, shipping, products, policies, and FAQs — instantly and accurately, 24/7. Customers get real-time answers without waiting. Your team stops drowning in repetitive tickets. Works across chat, WhatsApp, Instagram, and Messenger from one inbox. No code, no complex setup Install in minutes and let AI handle the support volume while your team focuses on higher-value work. 24/7 AI Customer Support: Resolve order, shipping & product questions instantly. Instant Order Tracking: Customers check order status without contacting support. Scalable Customer Support: Handle thousands of conversations without hiring. Customizable AI Assistant: Match every response to your brand tone and style. Pre-Sale Chat: Answer shopper questions before they abandon cart. Show more Show less

Last verified: July 22, 2026 · Fresh

App details

Developer: IllumiChat
Category: Store management
Pricing: Free plan available
Launched: May 2026
Rating: 5.0 (1) on Shopify

Key features

Up to 100 credits/month
Community support
Basic analytics
1 team members
1 Custom Assistant

Integrations with:

GitHub, HubSpot, Instagram, Messenger, Notion, WhatsApp

2 plans · starts free

Free Plan

Free

Pro Plan

$29/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

IllumiChat has genuinely been a lifesaver. Setup took no time at all, it just connects right to Shopify and you're up and running in minutes. I used to spend so much time answering the same DMs and emails about shipping and sizing. Now the chat handles it and I can actually focus on my business. Highly recommend for anyone trying to scale without burning out.

— Trouble Store

Tried a couple AI chat apps before this one. They were confidently wrong, which is worse than being silently absent. IllumiChat actually reads our Shopify data, so when someone asks where their hoodie is, it knows. When they ask if a tee is back in stock, it knows that too. We sell hockey apparel. Our customers are adults with disposable income and very little patience, especially in October when...

— Net Loss Hockey

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