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Influence: Loyalty & Referral icon

Influence: Loyalty & Referral

Build customer loyalty with points, rewards, referrals, VIP

by Reviews.io · Launched: December 2021 · Free plan available.

4.2 (28) on Shopify Used by 616 Shopify stores

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Perfect plug-and-play rewards for growing eCommerce brands, that will help build a fully customized loyalty & referral program.

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About Influence: Loyalty & Referral

Influence is a powerful loyalty and referral platform built for scaling eCommerce brands. Launch personalized rewards programs with VIP tiers and referral incentives that increase repeat purchases and customer lifetime value. Influence integrates with Klaviyo, Gorgias, and your existing stack — with fast, no-code setup and deep customization. Grow with support from a customer-first team who understands loyalty strategy, not just software.

Last verified: August 8, 2026 · Fresh

App details

Developer
Reviews.io
Category
Marketing & conversion
Pricing
Free plan available
Launched
December 2021
Rating
4.2 (28) on Shopify

Key features

  • Up to 300 orders
  • Basic earn rules
  • Percentage redeem rules
  • Basic widget
  • Customer email notifications
Integrations with:

Attentive Checkout Customer accounts Gorgias Klaviyo Loop Subscriptions REVIEWS.io Recharge Shopify Flow Shopify POS

3 plans · starts free · 30-day free trial

Free

Free

Starter

$49/month

Plus

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 37 Shopify App Store reviews

Use the arrows to read individual reviews

Wir nutzen Influence.io als zentralen Bestandteil unseres Treueprogramms in unserem Shop und sind rundum zufrieden. Besonders überzeugt uns, wie flexibel sich das Loyalty-Programm gestalten lässt. So können wir individuelle Anreize schaffen, die zu unserer Marke passen und unseren Kundinnen und Kunden echte Wertschätzung entgegenbringen. Die Plattform ist übersichtlich, bietet viele Möglichkeiten...
— Lebenskompass
The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.
— HOFMANNs
I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!
— DREIERRR
Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service
— EXG Pro
We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!
— IMP & MAKER
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— VUDU Performance
Great customer service and a very simple platform to use. One or two enhancements could be made i.e. the ability to actually check if someone followed your social channels vs clicking on the link alone
— Dream Drive
Customer service is great. Trilok was very helpful and quick to respond. I found the answer to my question. The app itself still needs some work but than that it's all good
— Face Reality Skincare Professional
Always 10/10 support
— Hersey & Son Silversmiths
New to the platform and love the features on the review and loyalty side of things. Lots of features which allow for forward growth. Support is amazing - 20 hrs a day is really useful as a business.
— Biscuit Clothing Ltd
J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive. L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^ En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes part...
— Miivie
Great product, well priced and the team are incredibly helpful!
— Australian Bush Flower Essences
Update from March 2026: The app does not add up points correctly. When we add points manually, it sometimes doesn't adjust the total balance. This issue exists since 2 months. They don't seem to care to find a longterm fix. The whole app is extremely buggy. Search takes dozens of seconds sometimes. Updating the review after the developers reply: After they sorted out how to grant us access...
— Pokecard Store
The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved. Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why...
— SunnyHair
I have been chatting for over 2 hours, asking for help setting up reviews.io app and influence. The chat was getting me nowhere and sadly they refused to switch to a call or zoom unless I had paid for a professional plan.
— Zerolla
Support, doesn't answer the question you ask them and simply leave you on read. Would not recommend the app.
— 🥗Gătim Noi
We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers. Points c...
— Trinken hilft
We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!
— Pots For Tots
We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call! Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away. Definitely recommend! Thank you!
— The Insole Store
Great product, team and support. Love it!
— Cords Club

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