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REVIEWS.io Product Reviews App icon

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A

by Reviews.io · Launched: August 2014 · Free plan available.

4.7 (779) on Shopify Used by 10,366 Shopify stores +105 installs · 30 days

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About REVIEWS.io Product Reviews App

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships.

Last verified: November 3, 2026 · Fresh

App details

Developer
Reviews.io
Category
Marketing & conversion
Pricing
Free plan available
Launched
August 2014
Rating
4.7 (779) on Shopify

Key features

  • 25 Monthly Review Invites
  • Product Reviews and Company Reviews
  • Automated Review Requests
  • Customizable Display Widgets (Basic)
  • Klaviyo Integration
Integrations with:

Attentive Checkout Google Gorgias Klaviyo Shop app Shopify Flow TikTok Shop

3 plans · starts free · 14-day free trial

FREE

Free

LAUNCH

$19/month

LAUNCH PLUS

$45/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 141 Shopify App Store reviews

Use the arrows to read individual reviews

We give your support a 10/10—you assisted us right away, and we are really happy with the service. The fast and efficient response was greatly appreciated.
— NexGen Computing
After struggling to get product reviews working on my Squarespace site with Shopify Buy Buttons, I finally have a setup that works. Yunus helped clarify what my account includes and confirmed that the free plan supports what I need. There were a few bumps and some waiting along the way, but I appreciate the team taking the time to answer my specific questions rather than leaving me guessing. Reall...
— Foxy Teriyaki
Great support, quick and friendly!
— IN YOUR FACE FOODS
Support is always quick to respond and helps you with anything from importing your reviews from other platforms to design and functionality details.
— Kostümpalast
We've been experimenting with some of the review providers and the customer service at REVIEWS.io has been fantastic. They are always quick to respond and provide the exact answer we need.
— Dock Restock
We've recently moved our product reviews over to REVIEWS.io, and I honestly couldn't be more impressed with the support we've received. We had nearly 400 reviews to transfer from another platform, and what initially seemed like a straightforward job turned into a bit of a technical headache with product IDs, CSV files and getting everything matched correctly to our Shopify store. Leila was absol...
— The Flat Cap Coffee Roasting Company
We had a great experience with the REVIEWS.io team when moving our reviews over from another platform. All we had to do was send through the exported file, and they handled the rest. Their support made the whole process straightforward and hassle-free. We really appreciate their help!
— Urban Brew Australia
We reached out to REVIEWS.io support to get our product reviews showing as star ratings in Google Shopping, and they handled it quickly and clearly. Jenson explained exactly how reviews match to products (SKU, MPN, GTIN), confirmed the details we needed for our Shopify feed, and ran a catalogue resync that cleared out years of duplicate and outdated product entries without losing a single review....
— Ashland Leather
★★★★★ 5 Stars — 10/10 Service Or should I say 10 out of 10? Luke was absolutely fantastic. He was incredibly helpful and patiently guided me through the entire process, explaining everything clearly and making sure I understood each step. The platform is great, but excellent customer service like this is what really makes the difference. Having someone like Luke available to provide this level o...
— SportZone.co.nz
Ash & CS team are great. We've used reviews.io for a few years now, it's a great product, with a long list of features that go above and beyond review collection & website display!
— SUMS
This is a really good app, and their support is truly excellent. My experience with them is a highly positive one so far. Would definitely recommend.
— Helavo US Corporation
Mia and the team at REVIEWS.io have been nothing short of amazing to work with. Their support is consistently fast, friendly and genuinely helpful, and it always feels like they actually care about getting things resolved properly rather than simply providing a standard response. Mia in particular has been fantastic. She’s incredibly responsive, patient and always goes out of her way to help whene...
— Pixel Burn Custom Laser Creations
apparently paying $45 USD per month isn't enough to allow us to send using our own domain...
— KING CAVE
After trying dozens of apps for product and store reviews, this one has been the worst by a wide margin. Their Magento integration did not work as promised, preventing us from emailing customers to request product and store reviews for several months. Adding to our frustration, they refuse to compensate us for the time we spent investigating the issue and helping get it resolved. The software also...
— Jules Security
Charged me again when I already cancalled, also they show a support email to contact which is acctully inactive. whats the point? Poor after support
— Torva Tiling Tools
I am extremely dissatisfied with my experience with Reviews.io. I upgraded my plan specifically so that my Shop App reviews would sync to my website, but after three weeks, the integration is still not working properly. I have contacted Reviews.io numerous times trying to get this resolved, yet my dashboard continues to show that the reviews are not syncing. Even more concerning, some of the revi...
— Western Soul®
The best part about this app is the fact that you can have Google seller reviews from your company reviews and the team by live chat can help you import reviews from another platform. There are many downsides: It is very clunky with Shopify, and not all widgets work with the theme, as I'm having the team do the install in places, which is frustrating, as it costing me time directing many people...
— Modern Metal Detectors
I deleted this app and they are still emailing me! I had to create a new account and log on to search for a way to delete my account and guess what? No such option. I am leaving this review and I hope they see it. STOP EMAILING ME AND DELETE MY ACCOUNT!
— Norient Community Services, an ASIAS Brands Company
Unfortunately, without any prior comms from ReviewsIO, they "improved" their plans, increasing our monthly fee from €99 to €150 per month. Haven't received any comms from their team upfront or afterwards, only a popup when logging in "congrats you've got some new features" without any price mentioning. Also, the rates on this Shopify reviews page, are NOT the current prices anymore. They are muc...
— CloverLiving.com

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