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REVIEWS.io Product Reviews App icon

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A

by Reviews.io · Launched: August 2014 · Free plan available.

4.7 (698) on Shopify Used by 9,794 Shopify stores +105 installs · 30 days

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About REVIEWS.io Product Reviews App

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships. Turn reviews & UGC into sales with 15+ high-converting widgets Drive traffic & sales with Google Reviews, star ratings & AI-powered insights Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more Excellent support with hands-on help and growth guidance Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more Show more Show less

Last verified: August 8, 2026 · Fresh

App details

Developer
Reviews.io
Category
Marketing & conversion
Pricing
Free plan available
Launched
August 2014
Rating
4.7 (698) on Shopify

Key features

  • 25 Monthly Review Invites
  • Product Reviews and Company Reviews
  • Automated Review Requests
  • Customizable Display Widgets (Basic)
  • Klaviyo Integration
Integrations with:

Attentive Checkout Google Gorgias Klaviyo Shop app Shopify Flow TikTok Shop

3 plans · starts free · 14-day free trial

FREE

Free

LAUNCH

$19/month

LAUNCH PLUS

$45/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 107 Shopify App Store reviews

Use the arrows to read individual reviews

Awesome !!!
— EPOC-PRINT
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— Heidelberger Chlorella GmbH
Reviews.io ist für uns eine tolle Möglichkeit, ehrliches Kundenfeedback sichtbar zu machen. Die Plattform hilft dabei, authentische Bewertungen unserer Produkte und unseres Shops übersichtlich darzustellen und schafft dadurch Vertrauen bei potenziellen Kundinnen und Kunden. Besonders positiv finden wir die einfache Handhabung sowie die verschiedenen Integrationen und Darstellungsmöglichkeiten. Au...
— Lebenskompass
Super Support! Immer hilfreich und schnell.
— Lockenbar
Best customer support team ever. App also bug-free. Connect with Shop App reviews too.
— Shaver Tech
Really fast and efficient help from Jenson at Reviews.io on the online chat. Super helpful and resolved my issue in a few minutes.
— Calhame Heating Services
Great product. Customer service is extremely quick and helpful
— MARNA
I have been using reviews.io for 2 years now and I am very happy with their support and service. The platform really helps manage reviews and build customer confidence and their approach to ensuing data integrity is met is much appreciated, especially in today's day and age of AI. I also have to say that the customer service has been amazing and fast and very professional and integration was also...
— MitzNSimz
I am using this company for few months and it solve all my problems with rich results.
— Scottish Kilt ™
This app is straight forward and easy to use. Biggest plus is the customer service support. Once I got past the AI support, the customer service rep was awesome to work with!
— Frontera.com
Great! I have returned to Reviews.io and it is very good. A few niggles were helpfully and professionally resolved by Leila.
— Regentiv Specialist Skincare
Great review platform! Easy integration and support team are excellent.
— Flamingo Candles
I deleted this app and they are still emailing me! I had to create a new account and log on to search for a way to delete my account and guess what? No such option. I am leaving this review and I hope they see it. STOP EMAILING ME AND DELETE MY ACCOUNT!
— Norient Community Services, an ASIAS Brands Company
Unfortunately, without any prior comms from ReviewsIO, they "improved" their plans, increasing our monthly fee from €99 to €150 per month. Haven't received any comms from their team upfront or afterwards, only a popup when logging in "congrats you've got some new features" without any price mentioning. Also, the rates on this Shopify reviews page, are NOT the current prices anymore. They are muc...
— CloverLiving.com
A good app until you reach out to their customer support TLDR; Limited features, and all I am told when I reach out for customer support is that "the team is looking into it" for weeks on end, only to find out that a ticket that was supposedly raised over a month ago was actually not raised at all. I switched from Judge.me to Reviews.io and so far I have been pretty disappointed by the lack of...
— Coolicon Euro Shop
We paid Reviews.io for 9 months for rich snippets to appear in Google search results. The widget never produced working rich snippets. Their engineering team confirmed via email that their client-side JavaScript injection method fails when other JS is present on the page (a common condition on Shopify themes), and that a server-side metafield rendering option exists but is not their default. We fi...
— Printibly
Easily one of the the worst apps I have used in all my years on Shopify. Feels like it was built by someone who has never used a Shopify store or ran a business. In the process of transitioning to a new app now. Stay away.
— Citizen Lash
Their Product Reviews Widget in Horizon theme has bugs that make it overall not functional for mobile. The theme widget doesn't have the same features as the coded version in the Reviews.io dashboard. Their support sent me a collaborator request asking for basically full access to our entire Shopify Admin account, which is extremely bad. They said they might fix the CSS Flexbox bug in 5 days, whic...
— edZOOcation
The app and customer support are extremely disappointing. The platform has major limitations — all reviews we collected and wanted to migrate lost their “Verified” badge, which is a huge issue for credibility and conversions. Customer support was very unprofessional, unable to clearly explain even simple questions, and came across as rude rather than genuinely willing to help or find solutions. Th...
— Skin Love Cream
Terrible experience for €45/month Honestly, this service is extremely disappointing for the price. You pay €45/month and in return you get a platform with basically no real support. They allow you to import reviews from other platforms only after subscribing to the €45 plan, and even then the import is done poorly, accents and special characters disappear, making everything look unprofessional....
— Lindorug

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