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REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A

by Reviews.io · Launched: August 2014 · Free plan available.

4.7 (758) on Shopify Used by 10,185 Shopify stores +105 installs · 30 days

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About REVIEWS.io Product Reviews App

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships.

Last verified: September 14, 2026 · Fresh

App details

Developer
Reviews.io
Category
Marketing & conversion
Pricing
Free plan available
Launched
August 2014
Rating
4.7 (758) on Shopify

Key features

  • 25 Monthly Review Invites
  • Product Reviews and Company Reviews
  • Automated Review Requests
  • Customizable Display Widgets (Basic)
  • Klaviyo Integration
Integrations with:

Attentive Checkout Google Gorgias Klaviyo Shop app Shopify Flow TikTok Shop

3 plans · starts free · 14-day free trial

FREE

Free

LAUNCH

$19/month

LAUNCH PLUS

$45/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 121 Shopify App Store reviews

Use the arrows to read individual reviews

Great support from Maddox, our issue was resolved in no time at all.
— Fytique
I had a couple of support questions, and to be fair the AI answered 2, and then I requested a human agent for the 3rd question, and support was fast, friendly and very helpful. It's a great app, and we use a number of the features across our site and know there is lots more we can grow with as our business develops.
— Sim Scapers UK
Great app, with excellent support.
— Pet food Australia
I received great support with setting up the reviews, and many of my questions were clearly answered. The team was very helpful, patient, and supportive throughout the process. Thank you for all the help!
— Coffee Bay
Customer service has now helped me resolve the issue, and I appreciate their assistance. However, I did have to upgrade my subscription in order to send out a campaign to 5,000 customers. The best part about this app is that you can display Google Seller Reviews from your company reviews, which is a great feature. The team is also very helpful through live chat and can assist with importing revie...
— Modern Metal Detectors
The support team is very responsive, they are keen to help you with any obstacle. I recommend Reviews due to their devotament to fix any errors and for the detailed explanation to any questions you might have!
— Helavo
Customer service was quick and helpful. Embedded PDP widgets are also easy to use and customise.
— Hendel and Hendel UK
Great app and customer service. Helped me import reviews really quick by live chat!
— Modern Metal Detectors
Great and Quick Support. All time.
— OzWashroom
Have had a great experience with this app, been using it for a couple of years now and the support and functionality are terrific, have never let us down 2026 update – our legacy plan got grandfathered so we needed to open a 2nd reviews.io account, there were a few teething issues but Trilok from support was a legend in helping us get set up, very appreciative of his fast and clear assistance.
— Kapow Meggings
Awesome !!!
— EPOC-PRINT
Super Support! Immer hilfreich und schnell.
— Lockenbar
Charged me again when I already cancalled, also they show a support email to contact which is acctully inactive. whats the point? Poor after support
— Torva Tiling Tools
I am extremely dissatisfied with my experience with Reviews.io. I upgraded my plan specifically so that my Shop App reviews would sync to my website, but after three weeks, the integration is still not working properly. I have contacted Reviews.io numerous times trying to get this resolved, yet my dashboard continues to show that the reviews are not syncing. Even more concerning, some of the revi...
— Western Soul®
The best part about this app is the fact that you can have Google seller reviews from your company reviews and the team by live chat can help you import reviews from another platform. There are many downsides: It is very clunky with Shopify, and not all widgets work with the theme, as I'm having the team do the install in places, which is frustrating, as it costing me time directing many people...
— Modern Metal Detectors
I deleted this app and they are still emailing me! I had to create a new account and log on to search for a way to delete my account and guess what? No such option. I am leaving this review and I hope they see it. STOP EMAILING ME AND DELETE MY ACCOUNT!
— Norient Community Services, an ASIAS Brands Company
Unfortunately, without any prior comms from ReviewsIO, they "improved" their plans, increasing our monthly fee from €99 to €150 per month. Haven't received any comms from their team upfront or afterwards, only a popup when logging in "congrats you've got some new features" without any price mentioning. Also, the rates on this Shopify reviews page, are NOT the current prices anymore. They are muc...
— CloverLiving.com
A good app until you reach out to their customer support TLDR; Limited features, and all I am told when I reach out for customer support is that "the team is looking into it" for weeks on end, only to find out that a ticket that was supposedly raised over a month ago was actually not raised at all. I switched from Judge.me to Reviews.io and so far I have been pretty disappointed by the lack of...
— Coolicon Euro Shop
We paid Reviews.io for 9 months for rich snippets to appear in Google search results. The widget never produced working rich snippets. Their engineering team confirmed via email that their client-side JavaScript injection method fails when other JS is present on the page (a common condition on Shopify themes), and that a server-side metafield rendering option exists but is not their default. We fi...
— Printibly
Easily one of the the worst apps I have used in all my years on Shopify. Feels like it was built by someone who has never used a Shopify store or ran a business. In the process of transitioning to a new app now. Stay away.
— Citizen Lash

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