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REVIEWS.io Product Reviews App icon

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A

by Reviews.io · Launched: August 2014 · Free plan available.

4.7 (772) on Shopify Used by 10,322 Shopify stores +105 installs · 30 days

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About REVIEWS.io Product Reviews App

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships.

Last verified: October 14, 2026 · Fresh

App details

Developer
Reviews.io
Category
Marketing & conversion
Pricing
Free plan available
Launched
August 2014
Rating
4.7 (772) on Shopify

Key features

  • 25 Monthly Review Invites
  • Product Reviews and Company Reviews
  • Automated Review Requests
  • Customizable Display Widgets (Basic)
  • Klaviyo Integration
Integrations with:

Attentive Checkout Google Gorgias Klaviyo Shop app Shopify Flow TikTok Shop

3 plans · starts free · 14-day free trial

FREE

Free

LAUNCH

$19/month

LAUNCH PLUS

$45/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 133 Shopify App Store reviews

Use the arrows to read individual reviews

We've recently moved our product reviews over to REVIEWS.io, and I honestly couldn't be more impressed with the support we've received. We had nearly 400 reviews to transfer from another platform, and what initially seemed like a straightforward job turned into a bit of a technical headache with product IDs, CSV files and getting everything matched correctly to our Shopify store. Leila was absol...
— The Flat Cap Coffee Roasting Company
We reached out to REVIEWS.io support to get our product reviews showing as star ratings in Google Shopping, and they handled it quickly and clearly. Jenson explained exactly how reviews match to products (SKU, MPN, GTIN), confirmed the details we needed for our Shopify feed, and ran a catalogue resync that cleared out years of duplicate and outdated product entries without losing a single review....
— Ashland Leather
We had a great experience with the REVIEWS.io team when moving our reviews over from another platform. All we had to do was send through the exported file, and they handled the rest. Their support made the whole process straightforward and hassle-free. We really appreciate their help!
— Urban Brew Australia
★★★★★ 5 Stars — 10/10 Service Or should I say 10 out of 10? Luke was absolutely fantastic. He was incredibly helpful and patiently guided me through the entire process, explaining everything clearly and making sure I understood each step. The platform is great, but excellent customer service like this is what really makes the difference. Having someone like Luke available to provide this level o...
— SportZone.co.nz
Ash & CS team are great. We've used reviews.io for a few years now, it's a great product, with a long list of features that go above and beyond review collection & website display!
— SUMS
This is a really good app, and their support is truly excellent. My experience with them is a highly positive one so far. Would definitely recommend.
— Helavo US Corporation
Mia and the team at REVIEWS.io have been nothing short of amazing to work with. Their support is consistently fast, friendly and genuinely helpful, and it always feels like they actually care about getting things resolved properly rather than simply providing a standard response. Mia in particular has been fantastic. She’s incredibly responsive, patient and always goes out of her way to help whene...
— Pixel Burn Custom Laser Creations
Great on-boarding support - thank you Abuzar!
— CastleMania Games
Customer service is lightning fast and always helpful. The dashboard is so easy to use, even I can't break it. So far, so good! Thank you :)
— Naturopath Herbals
Great support from Maddox, our issue was resolved in no time at all.
— Fytique
I had a couple of support questions, and to be fair the AI answered 2, and then I requested a human agent for the 3rd question, and support was fast, friendly and very helpful. It's a great app, and we use a number of the features across our site and know there is lots more we can grow with as our business develops.
— Sim Scapers UK
Great Tool, Great People, Good and fast Communication. And all this for a price wich is more than fair.
— be tanics
Charged me again when I already cancalled, also they show a support email to contact which is acctully inactive. whats the point? Poor after support
— Torva Tiling Tools
I am extremely dissatisfied with my experience with Reviews.io. I upgraded my plan specifically so that my Shop App reviews would sync to my website, but after three weeks, the integration is still not working properly. I have contacted Reviews.io numerous times trying to get this resolved, yet my dashboard continues to show that the reviews are not syncing. Even more concerning, some of the revi...
— Western Soul®
The best part about this app is the fact that you can have Google seller reviews from your company reviews and the team by live chat can help you import reviews from another platform. There are many downsides: It is very clunky with Shopify, and not all widgets work with the theme, as I'm having the team do the install in places, which is frustrating, as it costing me time directing many people...
— Modern Metal Detectors
I deleted this app and they are still emailing me! I had to create a new account and log on to search for a way to delete my account and guess what? No such option. I am leaving this review and I hope they see it. STOP EMAILING ME AND DELETE MY ACCOUNT!
— Norient Community Services, an ASIAS Brands Company
Unfortunately, without any prior comms from ReviewsIO, they "improved" their plans, increasing our monthly fee from €99 to €150 per month. Haven't received any comms from their team upfront or afterwards, only a popup when logging in "congrats you've got some new features" without any price mentioning. Also, the rates on this Shopify reviews page, are NOT the current prices anymore. They are muc...
— CloverLiving.com
A good app until you reach out to their customer support TLDR; Limited features, and all I am told when I reach out for customer support is that "the team is looking into it" for weeks on end, only to find out that a ticket that was supposedly raised over a month ago was actually not raised at all. I switched from Judge.me to Reviews.io and so far I have been pretty disappointed by the lack of...
— Coolicon Euro Shop
We paid Reviews.io for 9 months for rich snippets to appear in Google search results. The widget never produced working rich snippets. Their engineering team confirmed via email that their client-side JavaScript injection method fails when other JS is present on the page (a common condition on Shopify themes), and that a server-side metafield rendering option exists but is not their default. We fi...
— Printibly
Easily one of the the worst apps I have used in all my years on Shopify. Feels like it was built by someone who has never used a Shopify store or ran a business. In the process of transitioning to a new app now. Stay away.
— Citizen Lash

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