Kandid: ChatGPT For E‑commerce

AI chatbot trained on your store data to engage more...

by Kandid · Launched: June 2025 · Free plan available.

5.0 (9) on Shopify Built for Shopify

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Kandid AI boosts store conversion through human-like interactions tailored to each shopper's journey

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About Kandid: ChatGPT For E‑commerce

Kandid trains an AI agent on your store’s products, pages, and custom content like PDFs, blogs, and FAQs. The bot can showcase products, assist with order tracking, and automatically answer repetitive queries. Once installed, merchants receive a dashboard to view conversions, analyze user interactions, track active sessions, and update product or provider-related information in real-time. Merchants can also fully customize the chatbot’s appearance to match their brand. AI assistant trained on your store data, blogs, FAQs, and custom content Instant product recommendations and support for order-related queries Conversion tracking and conversation analytics in an easy-to-use dashboard Edit bot knowledge, products, or announcements anytime via the dashboard Fully customizable chatbot UI to match your brand’s style and tone Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: Kandid
Category: Store management
Pricing: Free plan available
Launched: June 2025
Rating: 5.0 (9) on Shopify

Key features

100 free visitors a month
Up to 100 products
Self-serve onboarding
Chat support
AI Sales skills

Integrations with:

Checkout

4 plans · starts free · 30-day free trial

Pay-as-you-Grow

Free

Starter plan

$99/month

Basic Plan

$199/month

Standard Plan

$350/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 9 Shopify App Store reviews

Use the arrows to read individual reviews

Integrating Kandid AI has streamlined our systems end-to-end, making operations significantly more seamless. It has not only improved our response time but also enhanced overall efficiency, reduced manual effort, and enabled more consistent, reliable communication across touchpoints. The result is a smoother experience for both our team and our customers.

— The Basics Woman

We have plugged in Kandid AI's sales bot and we have seen green shoots in the form of influenced orders. The product is neat, good UI / UX and specially the native cart is something which I have not seen with other players. They have also built a custom PDP widget which has a great adoption. The brain / team behind this product is solid and very responsive.

— Dr Sheth's

We’ve been using Kandid AI for Frido Mobility, and it has been a fantastic addition to our store. The product itself is very intuitive and does a great job of engaging customers and handling queries effectively. What really stands out, though, is the team. They are very supportive, responsive, and always ready to help with any customizations or technical questions we have. It’s rare to find an ap...

— Frido Mobility

Kandid AI has significantly elevated our customer-experience stack at SkinInspired. The platform delivers high-fidelity responses, understands complex skincare queries, and mirrors our dermatologist-led brand voice with impressive precision. Operationally, it has streamlined our support flow, reduced manual intervention, and improved first-response resolution across key touchpoints. What stands o...

— SkinInspired

Kandid AI Chat Bot has made our Suroskie experience so much smoother. It instantly answers customer queries, guides shoppers with product recommendations, and feels super friendly and human-like. Our customers love the quick responses, and it has definitely improved our support efficiency. Highly recommended!

— Suroskie

The bot is very accurate in answering even the most niche questions. The team is very proactive in shipping out improvements/features or just troubleshooting any issues faced while conversing with the bot!

— Kreo

It has been amazing! The team is incredibly helpful and guides you through every step with so much patience and clarity. Their support makes the whole setup and usage super easy. Highly recommend!

— Gytree Shop

A very strong and technical team behind this. The AI chatbot has helped save lot of my time responding to emails. Consumers can get in depth information on the AI bot and even checkout from it. Highly recommended !!

— UP&RUN